DCH Paramus Honda

Kadir was very friendly and informative to my needs. He helped me to get approved with financing. The car I wanted was always within reach. He is also prompt to reply with emails and calls for any concerns post buy. It will be a pleasure to do business again.

My initial contact was via Internet, the response was quick and contained useful information right up front (a quoted price and the amount of the documentation fees). My follow up call with the Internet Sales Manager Frank Smith provided even more information (a full detailing break down of all amounts, including registration fees and sales tax). On purchasing the car, there were no surprises--no hidden last minute fees. Our Sales Representative Alex Bernabe was similarly professional. He explained all the necessary paperwork and the steps for accomplishing the sale in clear, simple terms. He was vary personable -- friendly and courteous. He went out of his way to make sure all our questions were answered and that we were comfortable with the process. He walked us through the entire process quickly and efficiently. In meeting with the Finance Officer, the offer to purchase the extended warranty (which we declined) was neither heavy-handed nor high pressure (which has not always been my past experience with other dealerships). Despite the large scale of the operation of the dealership, we never felt ignored or abandoned or left to wait unnecessarily long. It was one of the best car-buying experiences I've had.

Thanks a lot Sunil for providing us great deal :) . we were Confused on whether we want to buy Used or new (CRV/ACCORD). However, by giving understanding and knowledge of which car best fits on us, we ended up buying Honda Accord. Next time I would defiantly ask for his Consultant. I specially recommend go for him you won't have regret.

Carlos was not only patient but most importantly, professional. I never felt push, but was always ready to help and accommodate. Great experience for me.

I would like to say Darren thank you for your great service. I have know Darren many years as I owned and still own Honda cars. Every time I bring my car to service and to Service Advisor Darren Lenino, I know everything would be in time, fully informative, and I would the right advise. Last time when I brought my Odyssey to the service on 25 July 2018, Darren was my Service Advisor. Everything was as usually: friendly, quick, and professional. I also got good advise about coupon use. Unfortunately I did not get any more service serveys after visiting DCH Paramus Honda. But if I get it, I'll rate Darren service with highest 5 rate as indicated below: Proffecionalism 5 Client relation 5 Technical knowledge 5 Business knowledge 5 Technical news 5 Pricing recommendations 5

Brianna and Adolfo were great! Would absolutely recommend them in the future. Thanks for a great experience. It was a great time and pleasant. thanks.

Professional & knowledgeable. I would recommend everyone to stop by. It was a pleasure. It was my first time buying a car, and I had a wonderful experience . I would recommend your dealer to everyone. Thank you.

Thanks a lot Sunil for providing us great deal :) . we were Confused on whether we want to buy Used or new (CRV/ACCORD) however, by giving understanding and knowledge of which car best fits on us, we ended up buying Honda Accord. Next time I would defiantly ask for his Consultant. I specially recommend go for him you won't have regret.

I like to thank Dennis for going over the details of the car we were interested in and educating me and my wife on the differences between trims and advising us. We had a Nissan we owed money on and wanted to get the new Civic Hatchback on a lease. Long story short, Dennis and the team ensured we got a great deal. They paid off our Nissan easy and put us into the new Civic EX-L with with an impressive monthly lease payment. I have to say also that Dennis was very efficient in responding to our questions both via calls and text to ensure our deal went smoothly.

On Saturday 7/28/2018 our day started at Honda with Frankie Sanchez who always helps us with our Honda. He is one of the friendliest and most helpful people I've ever met!! While waiting for our car to be serviced we went to speak with Wael Yunes about financing a new car, he's helped us in the past and he's another person who's always gone the extra mile! Wael took us to Carlos Gonzalez who helped us move along the process of securing a new Honda. He was very informative and went over every detail with us. Another excellent member to the Honda team! We were also helped by Darwish Mustafa and Laura Santos, who went above and beyond! !! Honestly we spent the day at Honda and every last person we encountered was fantastic! This is why I stick to Honda and especially stick to DCH Honda Paramus!