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DCH Paramus Honda

(6,343 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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2018 Cívic

My experience at DCH Paramus Honda was an amazing one , I dealt with Bobby Tranquilli ,David Kim, and Hamad Deeb and they made the experience very easy and fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We look forward to seeing you again in the future.

Excellent service

Went to dch paramus to lease a 2018 hr-v. It was a very pleasant experience. Paul Park was very really nice and provided us necessary information we needed. Overall, great service and highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.

Sales and Service Staff

From the moment I walked into the showroom to the moment I drove off the sales and service staff were very accommodating, knowledgeable and professional. Bill Sutera, Alex Bernabe, and he finance and Lori explaining the car were more than I had wished for. This is our seventh car with this dealership and looking more in the future. The staff are all high 10's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We look forward to seeing you again in the future.

Thank you Alex Barnabe

Thank you Alex Barnabe! Alex looks out for the clients best interest. He was easy to work with and very patient. Would highly recommend Alex. Weatherly was also great with explaining my new car to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We look forward to seeing you again in the future.

The way of buying new honda

Very pleasant experience with Mr. Karagoz You can smell professionalism from this guys It was done in a way that anyone could’ve enjoy it. Thank you for the good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.

A Great Leasing Experience

We had a great experience leasing our new Honda Pilot trading in our old vehicle. Our dealer rep, Harold Martin, was very helpful through the whole process and made it seamless. It was quick and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.

Courteous, professional, and very knowledgeable

I purchased a 2018 Honda Accord at DCH Paramus Honda and everyone I dealt with was very professional and I did not feel like I was dealing with pushy sales people trying to get me to buy a car at all costs. They were very knowledgeable about their product and the transaction was easily the best car buying experience I’ve had in 26 years of buying cars. No regrets. Very happy with the car and the experience. I got what I wanted at a great price. Financing was a breeze. Buying a car can be a bit stressful but they run a great operation at every level of service I dealt with so it was a smooth transaction. Quite painless. I would recommend DCH Honda to any of my family and friends looking for a new car. I cannot say that about any other car dealership that I dealt with in the past. Just terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful feedback! We look forward to seeing you again in the future.

Dishonest

Test drove a car to get a feel for the car and receive the the $25 Amazon coupon they promised. Never received the $25 coupon. They promised it to me and I never got it. Followed up several times with the salesman and his boss. They both lied to me. Thank god I didn't go through with the purchase. What a bunch of crooks!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience Professional, knowledgeable staff

I purchased a 2018 Honda Accord at DCH Paramus Honda and everyone I dealt with was very professional and I did not feel like I was dealing with pushy sales people trying to get me to buy a car at all costs. They were very knowledgeable about their product and the transaction was easily the best car buying experience I’ve had in 26 years of buying cars. No regrets. Very happy with the car and the experience. I got what I wanted at a great price. Financing was a breeze. Buying a car can be a bit stressful but they run a great operation at every level of service I dealt with so it was a smooth transaction. Quite painless. I would recommend DCH Honda to any of my family and friends looking for a new car. I cannot say that about any other car dealership that I dealt with in the past. Just terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We look forward to seeing you again in the future.

Worst dealership in NJ

Test drove a car there because they offered $25 amazon gift card. Never got gift card. Danny Jackson was the sales guy who was supposed to give me the gift card - he didn't. Followed up with his boss, Jose Hernandez. He promised he would make sure I got it. - He lied too. Save your self some trouble. Go to a different Honda dealer. DCH of Paramus are a bunch of liars,.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi David, thanks for your feedback. I checked our system and see that Jose emailed you the $25 gift card on June 26th to davidberry21@yahoo.com. Have you checked your spam folder? Jason

Consumer response

I have received other emails from Jose at my correct email address: davidberry201@yahoo.com but not the gift card. Was the gift card sent to the incorrect email address? If so please correct the typo and send it to the correct email address. 7/10/18 - Got a call form DCH Honda after posting this review and they sent me the $25 gift card. Jason was very helpful resolving this issue.