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DCH Paramus Honda

(6,408 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,408 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Simply the best !!

From start to finish I was treated with respect, honesty and sincerity. I will always promote this dealership. Especially Alex ( sales ) and CJ ( manager ). I was very impressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Alex and CJ were helpful and we look forward to seeing you again in the future.

Great service!

I had a very positive experience at this dealership! I've been to many car dealerships, and many of my experiences have been horrific, but DCH made the process very pleasant. Emily my sales rep was great, and even the person who brought out my car (I forgot his name, unfortunately) was very thorough in introducing me to my new Civic and making sure I was fully aware of every feature in the car. The finance person (again, forgot his name, sorry!) was very helpful and patient, even though it was getting late and after closing hours when we got to the contract portion of the process. The only complaint I would have is that they are pricey (but then again, what car dealership isn't?), but their service was excellent and I could tell that they really care about and take pride in providing the best service to their customers. I would pay a little extra for that. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are happy to hear that Emily was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.

excellent service

Very enjoyable and easy place to buy a car, my sales person (Ria) was excellent. she helps us out with everything and guide us in the whole process of getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Great Service!

I had a very positive experience at this dealership! I've been to many car dealerships, and many of my experiences have been horrific, but DCH made the process very pleasant. Emily my sales rep was great, and even Hamad who brought out my car was very thorough in introducing me to my new Civic and making sure I was fully aware of every feature in the car. Dee, my finance person, was very helpful and patient as well, even though it was getting late and after closing hours when we got to the contract portion of the process. The only complaint I would have is that they are pricey (but then again, what car dealership isn't?), but their service was excellent and I could tell that they really care about and take pride in providing the best service to their customers. I would pay a little extra for that. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy that you had such a wonderful experience with us and we look forward to seeing you again in the future.

Great Honda dealership and best sales representative

Great Honda dealership and best sales representative. Just one week of driving the new Honda Accord 2018 Sport 2.0T and I have to say: Thank you, dear Kadir Karagoz. Thank you very much for selling to me this fifth Honda car since 2008. Teen years later you continue being a best sales representative, very professional, knowledgeable and helpful to choose and get the best car from what Honda can offer today. This is a really great car. Everything is new and I am learning how to drive it. The new driving experience and new fillings are changing my “habits”, changing me as a driver. Kadir, thank you again and I hope that this is not the last Honda car I will get from you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Kadir was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.

Great people at a great dealership

I cannot say enough good things about my experience with DCH Honda in Paramus which resulted in me purchasing a car on Feb. 22. This is how a car dealership should be. It all started with a great internet quote from Tiffany Velez for and Accord Ex_L 2.0T. Next came my appointment with Carlos Gonzalez, and I couldn't have asked for a better and more courteous and knowledgeable salesman. As this would be a major purchase for me, I was a little hesitant, Carlos was patient and I never felt pressured, which I appreciated. Next I met with the finance manager Shadi and he was wonderful to work with. Before leaving, Weatherly reviewed features of the car and helped me set up personal settings. This car has a lot of bells and whistles and I appreciated the thorough review. Two days later I had a problem with Apple Play and just stopped in. Hamad immediately helped me and fixed the problem which was with my I-phone. The people who I've worked with make you feel welcomed and have treated me more like family then a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We are happy to hear that Tiffany, Carlos, and Shadi were helpful in the process of purchasing your new car and that Hamad was helpful when you later encountered an issue. We look forward to seeing you again in the future.

Excellent Customer Service

Ray welcomed me into DCH Honda Dealership with open arms. He got me in and out in a timely fashion with the car I wanted, and for a GREAT price. If you’re wondering what sales associate to go to at DCH Honda, choose Ramon Crespo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the positive feedback! We are happy to hear that Ray was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.

Good experience

It was a good experience going to this dealer the sales men listen to all my questions and did a really good job getting the car i was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Great service

Good Customer service! It was a good envoirment and a lot more car color choices and options then the few previous Honda dealers I went to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We look forward to seeing you again in the future.

Greatest Dealership Ever!!!

This is the 4th Honda that I've purchased from DCH Paramus and I have always come away a satisfied customer! Hamad Deeb was my first salesperson years ago and had worked with me on many occasions. He has moved into another position but was there to take the time to introduce me to Kamal Snaif who is now my "new best guy". Kamal walked me through all of the Crv options with the greatest of patience. He went through actual stock to show me what the colors really looked like and how the various options really worked. When it came time to close the deal they brought in Mike "Mo" Jaloudi who was also wonderful to work with. He made the finance part effortless! I cannot say enough about "the trinity" and how they worked with me that day. And to think, I wasn't even looking to purchase when I walked in the showroom that day!! The greatest dealership with the greatest staff! I will definitely look for Kamal when it's time for the next Crv!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive feedback! We are happy to hear that the staff was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.