Reviews
Great negotiators
I went to the dealership looking to trade in a car that was only 2 years old because I needed more room. I still owed money on it, Renato was able to show me the van that I wanted and help me to negotiate with them to get the price I wanted. When it came to the vehicle pick up Hamad D. was wonderful. Not only did he get my car ready in a reasonable time but he took his time teaching me about everything in the car. There are a lot of features with the odyssey, and he helped me with every one, he was in high demand but he still took his time with me. Whenever someone would call he would tell them he had to finish up with me, he didn’t rush me and he made sure I understood everything. He didn’t miss a beat. I so I appreciate him and the people of DCH Paramus Honda, they got me what I wanted at the price I wanted (we wouldn’t back down, lol).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear that Renato and Hamad were helpful in the process of trading your car and we look forward to seeing you again in the future.
Great buying experience
Alex provided excellent product knowledge and gives his customers adequate information in order for the buyer to nake informed decision. He helps his client arrived at a decision that they feel good about after the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear that Alex was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.
Alex is the man!
For starters, the place is clean! Everyone is accomodating we felt really welcomed. Alex is amazing! He made us very comfortable with the deal and helped us all the way. He was thorough with explaining the financing with us. We are extremely satisfied customers. Will definitely recommend him again! Thanks a bunch Akex!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear that Alex was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.
Great experience for a returning customer
This is our second purchase with Alex Bernabe. We were treated very well as we were the first time. The dealership is well stocked and has plenty of salesmen on hand. There is a play room which helps when you’re shopping with kids. I will definitely consider returning when we’re ready for our next purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback and for your loyalty! We are happy to hear that Alex was helpful (again) in the process of purchasing your new car and we look forward to seeing you again in the future.
I’ve been buying and having good experience from DCH PARAMUS
I’ve been buying and having good experience from DCH PARAMUS since 1999. Last Friday was a lot better! Got in at 7pm, he gets the car ready for test drive and give my trade in for quote in half an hour. The deal was over in less than 1 hour. Paper works done and I am out by 9:30. The next day I took the delivery, Alex gave me the keys, and Hamad spend time with all technologies in this 2018 Honda Accort Sport 1.5T CVT
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback and for your loyalty! We are happy to hear that Alex and Hamad were helpful in the process of purchasing your new car and we look forward to seeing you again in the future.
Great experience
Alex really listened to my needs and was able to get me exactly what I wanted. We negotiated price and I was able to get my new car in a few days after signing the lease.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear that Alex was helpful in the process of purchasing your new car and we look forward to seeing you again in the future.
Great customers service
This was my first experience with Honda and I was thrilled with the exceptional services of your dealership. Bill Sutera and Daniel Becerra made this experience a pleasure! They were easy to work with and catered to our needs which made our deal go so smoothly. Dan was always available to answer any questions or concern I had and went out of his way in getting answers for me. When receiving the car,Weatherly and Hamad Deeb explained all of the amazing features with lots of patients and answered all our questions. Hamad even took me on a test drive to make sure I knew how to handle the cruise control! Everyone took the time to made sure I was comfortable in the operation of the car. Overall, I can’t praise these employees enough! The whole experience was a pleasure and I would highly recommend anyone to this dealership! Peggy (Margaret) Conway
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We are happy to hear that Bill and Daniel were helpful in the process of purchasing your new car, being easy to work with and answering all of your questions. We are also happy to hear that Weatherly and Hamad explained all of the features of your car to you and even took you one a test drive! Enjoy your car and we look forward to seeing you again in the future.
excellent experience
Great working with Alex over the years. He is a pleasure to work with and makes the whole experience smooth as can be, I would recommend without reservation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We look forward to seeing you again in the future.
Amazing experience
I love the new showroom, Ria and Shadi was very helpful and accommodating. We love our new 2018 Honda Crv. We will be shopping there again in the near future!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback! We look forward to seeing you again in the future.
Excellent customer service and customer care
Excellent customer service. Made the process of buying a car simple as possible. I'm a very satisfied customer. I would recommend DCH Paramus Honda to everybody I know that needs a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback! We look forward to seeing you again in the future.