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DCH Paramus Honda

(6,407 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,407 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Excellent

The salespeople at Paramus Honda are excellent and in particular Alex Bernabe. They are very friendly and helpful and most of all--accommodating. I highly recommend this dealership to anyone who is in the market for a safe and reliable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy Honda Owner.

Our 5th Honda vehicle from this dealer. 3 purchased and 2 leased. Happy with the cars as well as the experience at the dealership. Alex is always very helpful with our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied Customer

We have been leasing/purchasing with DCH for many years now. Hamad Deeb always goes above and beyond. His professionalism is always outstanding. and his knowledge always puts our minds at ease. It is a pleasure dealing with him as always.Our entire family are Honda owners now thanks to Hamad. He is a true asset to your establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Satisfied

Working with Jenssy at Honda was a great experience. I have never financed a car before, but he made the whole process so simple and stress free. He was able to secure me an amazing deal on my first car, while keeping me in my budget. Definitely ask for Jenssy when going to Paramus Honda dealer, he knows his stuff and treats you with respect. Thanks Jenssy Crystal Algea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service from Dee

Dee helped my father and me with a great deal. He helped us 4 years ago when we first leased a car. Then, he helped us decide between financing or leasing. He is informative and attentive. He did not give up until we got the best deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing!

I was 100% satisfied with the entire process of trading in my car and getting into my brand new CR-V!! I couldn't have been happier with my salesman, the general manager and finance. They certainly catered to me and made sure everything went smooth along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Good sale people, will work with you on price.

nitially, we visit DCH Paramus Honda to look at a used 2014 MDX, after a couple of cable power jump the car arrive for a test drive. Our sale person, Mark, did a good job of letting us test drive the used car, we drove about 3 miles before returning back to the dealership. After several inspections, we noticed that the car had several noticiable scratches, biggest disappointment was the nail polish cover on top of the driver door handle, it was another color all together. So we turn down the idea of looking at a used car and go right to looking for a new Honda Pilot with Honda Sensing. Mark showed us the white color exterior with black interior, which my wife refuse because it reminded her of old car. She requested that we purchase a silver/gray exterior with gray or black interior, which was not available at this dealership. After getting all the information he needed including the price, Mark A. came back and told us that his manager could get the car from another DCH dealer but it would cost $350 more, which we agreed. A couple days later, Mark called to see if we could take delivery on Friday or Saturday. To his surprise, we left a message on his phone and show up at the dealer on Friday at 5:20pm. He was busy that day and had not pick up the car from the dealer, which located about 40 miles away. He told us that he would have the car in about 2 hours, which we waited. It was not until 3:40 minutes later that he came back due to bad traffic. We close the deal/finance at approximately 10:20pm. I though that these guys would find a way to ripped me off with finance rate even though I have a very good FICO score. We close the deal at a finance rate of 4.49%, which was exceptional on a Honda Pilot. We found the dealer to be honest with good sale people behind it. Yes, they will try to pressure you to purchase the car on their lot. Show me a dealership who doesn't do this! Do some research, get your best price and visit DCH Paramus Honda. They will work with you and I am happy to be their customer! Ron

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Satisfied Customer

We have been leasing/purchasing with DCH for many years now. Hamad Deeb always goes above and beyond. His professionalism is always outstanding. and his knowledge always puts our minds at ease. It is a pleasure dealing with him as always.Our entire family are Honda owners now thanks to Hamad. He is a true asset to your establishment. Best Regards, Mahmoud Farhan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Completely Satisfied

I came with the hope of falling in love with the new car I had in mind and when I saw it, I did. I was already considering the Honda Civic Hatchback but test driving it and having all its amazing features shown to me was the nail in the coffin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A gal looking for a new car!

I went to DCH Paramus Honda to purchase a new car. I test drove it, and sat with Abel Femin, my salesperson. He made it a pleasant experience and had an upbeat personality. (Which also helped the process). I would certainly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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