Reviews
excellent as usual
This is my 5th Honda from the same dealership and same sales rep Alex Bernabe. Alex makes you feel like family. He remembers you from years past. Alex will always make sure he does his best to get you the best deal as possible. I will certainly go back to Alex for my 6th Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying my first car !!!
They gave me a good tour and description of the vehicle I wanted to buy. They were very frank and clear about the prices, breakdown. The overall experience was very good and I was glad to buy my first car from this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2017 HR-v
Hamad Deeb was a wonderful sales person! helped me through the whole experience with ease** this is my 3rd experience at DCH Paramus!! Will go back again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great experience with Hamad Deeb at DCH
5 star review to Hamad once again...picked up my 3rd new vehicle at DCH and the experience gets better each time. Hamad makes the purchasing process as easy and enjoyable as possible and his attention to detail makes it as turnkey as it can get.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great experience with Hamad Deeb at DCH Honda
5 star review to Hamad once again...picked up my 3rd new vehicle at DCH and the experience gets better each time. Hamad makes the purchasing process as easy and enjoyable as possible and his attention to detail makes it as turnkey as it can get.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exciting
I went to Honda Paramus because of Paul Park, and he made my visit definitely memorable. He was friendly and welcoming. I'm definitely coming back to him for the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Super excellent Dealership
Great, wonderful, super excellent experience, every member of staff we dealt with was wonderful, Jose Hernandez, John Medrano and a very special thanls from me and my wife to Bre Roadarmel our sales consultant for the super excellent service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MIKE HIT IT OUT OF THE PARK- NO GAMES!!
Mike Jaloudi really is a true professional! He treated us with respect and played none of the usual car sales games played by many other companies in your market. Mike was able to gain our trust very quickly and his overall presentation and knowledge of the vehicle was spectacular. He took his time to explain all the features and benefits of the car's unique attributes. I truly thank the dealership for the courtesy and professionalism they afforded us. Feel confident that we will recommenced Mike Jaloudi and Paramus Honda to our friends and family in the future. Thanks again,
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service!
Great customer service! Would recommend anytime! Maria was outstanding, very personable,helpful. She knew her work well! Would recommend Paramus Honda in a heartbeat to anyone wishing to purchase a new Honda vehicle! Thanks for the great service! Loving my new pilot!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never again! Very disappointing
John Medrano in finance is very arrogant. I was purchasing a CRV, in cash and for some reason he felt it was necessary to run a credit check! He finally returned my phone calls after management and corporate was called. He then took his sweet time ( over a week) returning paperwork to me in which I had provide a self addressed/stamped envelope!! That is just the beginning of my list about him. As for the dealership it self, the registration came after the temporary plates, that they issued, had expired. I was told on a Friday they were sending all other, dated, material in over night mail which then arrived Monday at 5:30 pm!! I will be telling family and friends that live near there to go elsewhere. Their prices were comparable to many other dealers in the area but not worth all the hassles I went thru.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Joni, it pains me to hear of your experience, which I assure you is not typical of how we conduct business, as evident by the overwhelming amount of positive reviews on this website. I understand that you don't want to talk with me, according to our email correspondence, but I would do everything in my power to make things right should you give me the opportunity. We do appreciate your business, thank you, and maybe one day we will get the chance to make it up to you. Call me anytime if I can be of any assistance or if you want some coupons for the service department. Thanks Jason