Reviews
Speedy & Nice experience!
Pleasant experiences led us to purchase a CR-V within a week. Having an open and honest conversation with Hamad to help us to make a quick and right decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
5 Stars
When I graduated from high school my parents took me to DCH Paramus Honda to choose a beautiful civic coupe ex. 8 years later my parents and I went to look for a vehicle for my brother. We had exceptional service from Mike and we left same day with his perfect fit! We are so excited to give business to the same location and look forward to continue giving business to such an awesome dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
great experience!
Great, it was nice to see a staff well organized who really cared about the customer needs, after looking at other companies for a while I'm glad I decided to get a vehicle with Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice experience
We had a pleasant experience in dealing with Hamad. He was very patient and honest, no crap. I would definitely recommend this dealership and Hamad.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Staff
Great experience, nice to see a staff so friendly and organized, I'm glad to have purchased a vehicle at the this dealership, I've already told all my friends to stop wasting their time some place else and head over to this Dealership. P.D: Hamad and Wael are great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
He had a nasty attitude...
I asked him a simple question about a discount on a car and instead of giving me an answer... he replies with a slick answer... I had to tell him off... he was very rude and nasty!
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your feedback and I am very sad to hear that you did not have the experience you expected. I assure you that we take customer service very seriously here. When you come in to the store with our internet pricing you already received the best price so unfortunately there is no more room to negotiate. I understand that some people feel that they did not get a good deal if they couldn't haggle, but I assure you that we make it simple and give the best pricing upfront. I think it also says a lot about our employees that even when they were verbally assaulted (even cursed at) they remained calm and professional and did not do the same back.. I'd be happy to discuss with you, in a civil manner, anything I can do to make amends with you. Call me anytime. Jason Cohen
Excellent Experience!
We had a WONDERFUL experience at DCH Honda! A HUGE thank you to Bobby and Alex Bernabe who gave us the royal treatment and made sure we were getting what we wanted within our budget constraints. Alex was very upbeat and accommodating. He explained everything thoroughly, from the paperwork to the how to actually operate the features of the car. Kelvin Rodriguez, the Finance Manager, was also extremely helpful in explaining the financial paperwork and warranty options. Thank you again, guys! We knew we were in great hands once we walked into the dealership. We LOVE our first Honda and will definitely return in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
We had a pleasant experience in dealing with Hamad. He was very patient and honest, no crap. I would definitely recommend this dealership and Hamad.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Buying Experience
Fast and easy purchase at DCH Paramus Honda. The price was right. The salesperson Hamad Deeb was very helpful and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very nice peoples
Very professional . I recommend this dealer because they're nice & professional. Do not waste your time with different Honda dealer.....thank you DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car