Reviews
Time consuming but well worth it
I was looking for a decent certified car for my children and I, but also didn't want to pay an arm and a leg. Aron sure helped me out. He did everything in his power to help me feel comfortable and get just want I wanted. I would definitely recommend this dealership and consultant to others because they sure do help meet your needs.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know this valuable information about your recent experience with our dealership. Your kind comments about Aron are greatly appreciated. It means a lot to us to know that you were pleased with the level of service that you received. Thank you for making the decision to come to DCH Paramus Honda, and if you or your family ever need assistance in the future please reach out to us anytime. Sincerely, Wael Yunes
First time leasing - highly recommended
This was our first time leasing a new car (2016 Honda Pilot) and Hamad Deeb was the consummate professional. He patiently answered all our questions about the car and about the lease terms. He arranged our insurance on the spot for a very reasonable rate. Then on the day of delivery, Hamad delivered the car to our home and explained all the features including pairing our phones for hands free use, and using SIRI on iphone hands free. We would highly recommend Hamad and DCH Paramus Honda. The facility is brand new, very clean and comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to provide us with this review and feedback regarding your recent visit to our dealership. I am so glad to know that you were pleased with the level of service that you received from Hamad. We appreciate you making the choice to come to DCH Paramus Honda and hope you will reach out to us in the future if we can ever offer assistance in any way. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes
Highly Recommended
Our first time leasing a new car (2016 Honda Pilot) and Hamad made the entire process quick, easy and smooth. He patiently answered all our myriad questions related to the car and to the lease terms. He even arranged our insurance for us on the day. Hamad delivered the car to our home on the morning that we agreed to and again patiently explained all the features including pairing our phones for hands free use, and even using SIRI hands free. We would highly recommend Hamad and DCH Paramus Honda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for writing this review. We love hearing from our customers, and I am so happy to know that you were pleased with the service that you received from Hamad and our dealership. Thanks for choosing DCH Paramus Honda for your first car lease experience. Please let us know if we can ever be of service to you in the future in any way. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes
Great experience
My experience with the staff at dch Paramus Honda was one of the best vehicle buying experiences I've ever had. John was very professional, friendly and helpful. He was very knowledgeable about the car and gave me all the information I needed. He made the experience quick and easy for me. I absolutely love my car and am very happy with all the help I got. Go see John for your next car as he doesn't only sell cars he sells an experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to give us this great feedback about your recent visit to our dealership. I am so glad that John was able to help you with any questions and that you were happy with your experience. Thank you for coming to see us, and if we can help you in the future in any way, please let us know. Sincerely, Wael Yunes
Awesome Customer Service and deal!!
I went to the dealership looking to lease a car and ended buying a used car since it ended up being a great deal. The customer service I experienced with Edwin Torres and Aron Varela is compared to none! Looking for a new car can be a stressful process but not here. They were friendly, personable, and were an absolute pleasure to do business with. When it comes time to get a new car, they will see me again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to provide us with this great feedback about your recent visit to our dealership. I am really happy to hear that Edwin and Aron were able to help you and made your experience a stress free one as it always should be :) We really appreciate you coming to see us, and I hope that you will reach out to us should you ever need assistance in the future in any capacity. Sincerely, Wael Yunes
Informative and Genuine
All questions were answered while giving objective feedback towards our oruchase options. We felt like there was a genuine undertone to everything given to us.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this great review. We really appreciate the 5 star rating and especially your kind comments about our dealership. It means a lot to us to hear from our customers, and I am so glad that you were happy with the level of service that you received. Please let us know if we can help you with anything in the future. Thanks for coming to DCH Paramus Honda! Sincerely, Wael Yunes
AMAZING FIRST TIME EXPERIENCE
It was my first time purchasing a new car and working with John Delgado made that experience stress free and awesome. From the moment I walked in John's focus was on getting me the best deal that he could possibly get for me and my budget. Throughout the entire process he kept making sure that I was not getting over my head with a purchase I could not handle. He made sure that I got the car I wanted and left extremely happy and satisfied. He was extremely personal and professional and really went above and beyond to make sure that the process went quickly and smoothly. Going into the dealership I was extremely anxious and stressed because I wasn't sure if I was making the right move. But as soon as John started walking me through the process I knew that everything was going to be okay. For my next purchase I will definitely head out to DCH PARAMUS HONDA and John Delgado will be the one I work with. There are no words to express my gratitude and how happy I am with my Honda Civic and how stress free I was leaving in my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this awesome review and 5 star rating! Your comments really mean a lot to us, and it makes our day to know that your first car buying experience was an amazing one. We know how important a decision this is, and your satisfaction is very important. Thank you for this great feedback, and if we can ever be of assistance to you in the future, please don't hesitate to reach out to us anytime. Enjoy your Honda Civic! Sincerely, Wael Yunes
Liars
This dealer is completely unethical in ther business practices. BUYER BEWARE. I have nothing good to say about this dealership and in no way would I recommend them.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for this feedback and for letting us know about your recent interaction with our dealership. I regret that your experience was less than satisfactory. I would really like the opportunity to speak to you and find out more details of your visit so that we can try to make things right. Could you call me at (201)368-0180 so that we can discuss what happened and how we can attempt to make amends? Thank you for bringing this to my attention, and I hope to speak to you in the near future. Sincerely, Wael Yunes
First Time Leasing
I had a wonderful experience at DCH Honda, especially with my salesman Hamad Deeb. This was my first time leasing and he made the process very simple. Hamad was extremely receptive to my needs and wants however was able to give me his professional opinion to help me make my choice. He went out of his way to deal with my insurance and made himself available for me whenever I needed. If you are interested in buying or leasing from DCH Honda ask for Hamad, you won?t regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for this great review! We really appreciate your feedback and hope you will let us know if we can assist you in the future in any way. Sincerely, Wael Yunes
Leasing a new vehicle
John was very nice, friendly and helpful. he answered all our questions. When we went to pick up the vehicle we did not have to spend very little time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know this feedback about your recent experience with our dealership. I am so glad to know that you were pleased with the level of service that you received from John. We really appreciate you coming to see us for your vehicle needs, and if we can ever be of help to you in the future please reach out to us anytime. Sincerely, Wael Yunes