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DCH Paramus Honda

(6,399 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,399 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Time consuming but well worth it

I was looking for a decent certified car for my children and I, but also didn't want to pay an arm and a leg. Aron sure helped me out. He did everything in his power to help me feel comfortable and get just want I wanted. I would definitely recommend this dealership and consultant to others because they sure do help meet your needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know this valuable information about your recent experience with our dealership. Your kind comments about Aron are greatly appreciated. It means a lot to us to know that you were pleased with the level of service that you received. Thank you for making the decision to come to DCH Paramus Honda, and if you or your family ever need assistance in the future please reach out to us anytime. Sincerely, Wael Yunes

First time leasing - highly recommended

This was our first time leasing a new car (2016 Honda Pilot) and Hamad Deeb was the consummate professional. He patiently answered all our questions about the car and about the lease terms. He arranged our insurance on the spot for a very reasonable rate. Then on the day of delivery, Hamad delivered the car to our home and explained all the features including pairing our phones for hands free use, and using SIRI on iphone hands free. We would highly recommend Hamad and DCH Paramus Honda. The facility is brand new, very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to provide us with this review and feedback regarding your recent visit to our dealership. I am so glad to know that you were pleased with the level of service that you received from Hamad. We appreciate you making the choice to come to DCH Paramus Honda and hope you will reach out to us in the future if we can ever offer assistance in any way. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes

Highly Recommended

Our first time leasing a new car (2016 Honda Pilot) and Hamad made the entire process quick, easy and smooth. He patiently answered all our myriad questions related to the car and to the lease terms. He even arranged our insurance for us on the day. Hamad delivered the car to our home on the morning that we agreed to and again patiently explained all the features including pairing our phones for hands free use, and even using SIRI hands free. We would highly recommend Hamad and DCH Paramus Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for writing this review. We love hearing from our customers, and I am so happy to know that you were pleased with the service that you received from Hamad and our dealership. Thanks for choosing DCH Paramus Honda for your first car lease experience. Please let us know if we can ever be of service to you in the future in any way. Enjoy your 2016 Honda Pilot! Sincerely, Wael Yunes

Great experience

My experience with the staff at dch Paramus Honda was one of the best vehicle buying experiences I've ever had. John was very professional, friendly and helpful. He was very knowledgeable about the car and gave me all the information I needed. He made the experience quick and easy for me. I absolutely love my car and am very happy with all the help I got. Go see John for your next car as he doesn't only sell cars he sells an experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us this great feedback about your recent visit to our dealership. I am so glad that John was able to help you with any questions and that you were happy with your experience. Thank you for coming to see us, and if we can help you in the future in any way, please let us know. Sincerely, Wael Yunes

Awesome Customer Service and deal!!

I went to the dealership looking to lease a car and ended buying a used car since it ended up being a great deal. The customer service I experienced with Edwin Torres and Aron Varela is compared to none! Looking for a new car can be a stressful process but not here. They were friendly, personable, and were an absolute pleasure to do business with. When it comes time to get a new car, they will see me again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to provide us with this great feedback about your recent visit to our dealership. I am really happy to hear that Edwin and Aron were able to help you and made your experience a stress free one as it always should be :) We really appreciate you coming to see us, and I hope that you will reach out to us should you ever need assistance in the future in any capacity. Sincerely, Wael Yunes

Informative and Genuine

All questions were answered while giving objective feedback towards our oruchase options. We felt like there was a genuine undertone to everything given to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review. We really appreciate the 5 star rating and especially your kind comments about our dealership. It means a lot to us to hear from our customers, and I am so glad that you were happy with the level of service that you received. Please let us know if we can help you with anything in the future. Thanks for coming to DCH Paramus Honda! Sincerely, Wael Yunes

AMAZING FIRST TIME EXPERIENCE

It was my first time purchasing a new car and working with John Delgado made that experience stress free and awesome. From the moment I walked in John's focus was on getting me the best deal that he could possibly get for me and my budget. Throughout the entire process he kept making sure that I was not getting over my head with a purchase I could not handle. He made sure that I got the car I wanted and left extremely happy and satisfied. He was extremely personal and professional and really went above and beyond to make sure that the process went quickly and smoothly. Going into the dealership I was extremely anxious and stressed because I wasn't sure if I was making the right move. But as soon as John started walking me through the process I knew that everything was going to be okay. For my next purchase I will definitely head out to DCH PARAMUS HONDA and John Delgado will be the one I work with. There are no words to express my gratitude and how happy I am with my Honda Civic and how stress free I was leaving in my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this awesome review and 5 star rating! Your comments really mean a lot to us, and it makes our day to know that your first car buying experience was an amazing one. We know how important a decision this is, and your satisfaction is very important. Thank you for this great feedback, and if we can ever be of assistance to you in the future, please don't hesitate to reach out to us anytime. Enjoy your Honda Civic! Sincerely, Wael Yunes

Liars

This dealer is completely unethical in ther business practices. BUYER BEWARE. I have nothing good to say about this dealership and in no way would I recommend them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback and for letting us know about your recent interaction with our dealership. I regret that your experience was less than satisfactory. I would really like the opportunity to speak to you and find out more details of your visit so that we can try to make things right. Could you call me at (201)368-0180 so that we can discuss what happened and how we can attempt to make amends? Thank you for bringing this to my attention, and I hope to speak to you in the near future. Sincerely, Wael Yunes

First Time Leasing

I had a wonderful experience at DCH Honda, especially with my salesman Hamad Deeb. This was my first time leasing and he made the process very simple. Hamad was extremely receptive to my needs and wants however was able to give me his professional opinion to help me make my choice. He went out of his way to deal with my insurance and made himself available for me whenever I needed. If you are interested in buying or leasing from DCH Honda ask for Hamad, you won?t regret it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for this great review! We really appreciate your feedback and hope you will let us know if we can assist you in the future in any way. Sincerely, Wael Yunes

Leasing a new vehicle

John was very nice, friendly and helpful. he answered all our questions. When we went to pick up the vehicle we did not have to spend very little time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for letting us know this feedback about your recent experience with our dealership. I am so glad to know that you were pleased with the level of service that you received from John. We really appreciate you coming to see us for your vehicle needs, and if we can ever be of help to you in the future please reach out to us anytime. Sincerely, Wael Yunes