Reviews
It was good
The location it's wonderful , also the dealer is close to me .we did everything in the right way , the deal it's was ok , thank you
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Great, Smooth Buying Experience
This was my first time purchasing a brand new vehicle from a dealership, and I was not quite sure what to expect. After some research, I decided I wanted to go with this year's model of the civic. I worked closely with Hamad Deeb, who made the entire process as smooth as possible. He showed me the car and explained all its features to make sure it was exactly what I was looking for. Hamad also helped me set up the insurance on the vehicle so I could take it home in a timely manner. After the transaction, he took the time to teach me how to operate all the technology inside the vehicle, as well as link up my phone to the car's Andriod Auto feature. I was provided contact information in case I had any questions about the vehicle or if I needed additional help with the infotainment system, and Hamad even called me a few days later to make sure everything was going alright. Overall it was a great buying experience and I would recommend doing business with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Great, Smooth Buying Experience
This was my first time purchasing a brand new vehicle from a dealership, and I was not quite sure what to expect. After some research, I decided I wanted to go with this year's model of the civic. I worked closely with Hamad Deeb, who made the entire process as smooth as possible. He showed me the car and explained all its features to make sure it was exactly what I was looking for. Hamad also helped me set up the insurance on the vehicle so I could take it home in a timely manner. After the transaction, he took the time to teach me how to operate all the technology inside the vehicle, as well as link up my phone to the car's Andriod Auto feature. I was provided contact information in case I had any questions about the vehicle or if I needed additional help with the infotainment system, and Hamad even called me a few days later to make sure everything was going alright. Overall it was a great buying experience and I would recommend doing business with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phenomenal buying experience, Great Customer Services!!!
I don't usually leave comments on buying cars. In my mid-40s, I owned many different cars and met many peoples in various dealerships, but DCH Paramus Honda is very different. My wife and I have been waiting for a While Pilot since Feb, and we had even put the deposit on another dealership. But after a trip to DCHP Paramus Honda, the rep Alberto Cabrera kept me updated on when they would have white pilot and informed me when it came in. I went there, he helped me in trading my leasing vehicle, finishing all the paperworks and showed me on how to use all amenities in the new pilot. This services is just so excellent that I'll definitely come back to buy vehicle from them in the future!! 2 Big Thumbs Up on Alberto and DCH Paramus Honda!!! Disclaimer: I did not receive anything from them in writing this post. This is truly from the experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent review. We really appreciate you taking the time to let us know about your recent experience with our dealership. I am happy to hear that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda, and I hope that you will let us know if there is any way that we can ever provide assistance to you in the future. Enjoy your Honda Pilot! Sincerely, Wael Yunes
Paola B.
Recently, my dad and I purchased a 2013 Honda Civic LX Sedan. We trade-off a Mercedes-Benz SUV that I wasn't comfortable with few weeks after purchasing it at another dealer. Thank you DCH paramus Honda for this opportunity. My experience with your staff was one of the best vechile buying experiences I've had. From my initial phone conversation with Nicole Mejia to Ivann Alcantara in sales, and lastly the Finance man, we had a great experience and were treated fairly and with respect. I truly felt heard and supported. Mr. Alcantara was very knowledgeable, friendly, helpful, and courteous. Never did I feel pressure. I would totally recommend business to him. #dchparamushondarocks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to provide us with this review and valuable feedback about your recent interaction with our dealership. We really appreciate hearing from you and hope that you will let us know if we can offer assistance to you in the future in any capacity. Sincerely, Wael Yunes
Easy and friendly sales and management
They made leasing a car simple and easy without any complications or hard sales pitches. I would recommend them to all of my family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Good Team . Great car
Alberto and Hershel were the people we bought from . They did an excellent job. car is what we wanted. He didn't oversell us and allowed us to go with the smaller car we really could afford and not try to sell us a larger car we briefly looked at. We are customers for life here. Thank you. David and Janet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Honda Civix EX-T
Worked with Dhimitri on financing my new 2016 Honda civic EX-T. He was very helpful and quickened up the process as much as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review and valuable feedback about your recent interaction with our dealership. We really appreciate hearing from you and hope that you will let us know if we can offer assistance to you in the future in any capacity. Enjoy your 2016 Honda Civic EX-T! Sincerely, Wael Yunes
Excellent!
Paul Park was very helpful in finding us the ideal vehicle and made the entire experience very pleasant. He was able to work with us and patiently made sure that the entire process was flawless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this review. We really appreciate you taking the time to let us know about your recent visit to our dealership. I am happy to hear that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda, and I hope that you will let us know if there is any way that we can ever provide assistance to you in the future. Sincerely, Wael Yunes
Great experience leasing a new Accord
Hamad was fantastic helping me lease my new accord. The process was simple, fast and pain free. He answered all my questions throughly and helped me setup blue tooth and voice control. Wasn't pushy like other car dealerships. Overall a great experience, I would certainly lease and buy from Hamad in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes