Reviews
Smooth, friendly throughout whole process! Hamad, my sale
Hamad, my salesperson was very knowledgable, not pushy and friendly! Greatly recommend Hamad!!! This was my 2nd encounter with Hamad. He very thorough and follows up to make sure all your questions are answered- this is extremely important to me! 😃
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Great experience in service
I have bought 2 cars from this dealership and have been using their service department since 2007 on 3 Hondas. I was there today getting service and had to write. I was helped by an advisor named Danny Turbides. I usually try to get him when I go there because he is honest, very sincere, and always tries his best to help me. He does not push and is very patient. I cannot say enough good things about him and have dealt with him many times. I have had other advisors there and was not happy because I always feel they are trying to rip me off and don't care about me. (The price is high enough.)If you need service, ask for Danny Turbides and you will not be disappointed. He is the best guy there!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda, and for your kind words about Danny as well. . Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Awesome service. Extremely helpful
Went in and got exactly what I wanted. Shaadi and Moe helped make sure I got a great deal and went out of their way to see it through. Would definitely recommend them
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this review. We really appreciate you taking the time to let us know about your recent visit to our dealership. I am happy to hear that you were pleased with the level of service that you received. Thank you for making the choice to come to DCH Paramus Honda, and I hope that you will let us know if there is any way that we can ever provide assistance to you in the future. Sincerely, Wael Yunes
Awesome car buying experience!
My experience at DCH Paramus Honda was excellent. We were greeted at the door by our sales rep Danny Mueses. He was referred to us by a friend who had purchased a car from here days before. We will certainly request Danny in the future when it is time to buy a second car. He was very friendly, knowledgeable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review and valuable feedback about your recent interaction with our dealership. We really appreciate hearing from you and hope that you will let us know if we can offer assistance to you in the future in any capacity. Sincerely, Wael Yunes
Manny made my car buying experience a breeze!
DCH Paramus Honda made everything effortless and I felt like everyone was honest and forthright when answering my questions. Manny M. was great and I would recommend him to anyone looking for a good deal with a helpful and pleasant car salesperson!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Alberto is a great salesman!!
Alberto C. is a very friendly, nice, and helpful salesman at dch paramus honda. I came to check out the new crv, though I had a month left on my old lease. He got me a new car at the price I wanted and was friendly, not too pushy the whole time. I recommend you see him when looking to buy or lease a car!! HE'S you're man!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to provide us with this review and valuable feedback about your recent interaction with Alberto and our dealership. We really appreciate hearing from you and hope that you will let us know if we can offer assistance to you in the future in any capacity. Sincerely, Wael Yunes
Everything good until contract
Andrea, the salesperson, helped me narrow down color and selection of my Honda Pilot. Manager and I negotiated a reasonable price. I was ready to put down $1,000 deposit on future delivery of SUV I wanted. . I asked that contract include guarantee that deposit would be returned by promised delivery date of my vehicle if not available. Contract came back with numerous clauses protecting dealership and little if any protection for retrieving my money in a timely fashion. Manager didn't seem to understand my concern. BEWARE. Disappointed that a otherwise fine dealership was so sloppy and disappointing. It would have been simple to meet my request.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing us with this review and input regarding your recent visit to our dealership. I regret that your experience was less than satisfactory. I would really like to speak with you about this in greater detail and figure out a way to make amends, if you could call me at your convenience at (201)368-0180. Thank you for bringing this to my attention. I hope to speak to you soon. Sincerely, Wael Yunes
Great dealer
Honest, straight to the point, gave me a good deal, I took a chance, just looked at their website and they did not disappoint . GOOD JOB !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes
Frankie Sanchez; the name of excellent service
Whenever I stop by DCH Paramus Honda for service, they provide me 5 star service. I feel that I am at my own place as Frankie Sanchez does every thing for my car, proving unparalleled friendship. As a loyal customer since 2010, I am very happy to work with these guys and thank you very much Frankie for your honest service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to provide us with this review and valuable feedback about your recent interaction with our dealership. We really appreciate hearing from you and hope that you will let us know if we can offer assistance to you in the future in any capacity. Sincerely, Wael Yunes
Excellent experience
Steven Berkowitz was recommended to us and he did not disappoint. He made the process of buying our new car simple and efficient. Thanks Steven.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for letting us know about your recent experience with our dealership. Your satisfaction is extremely important to us, and we really appreciate your feedback. Thank you for making the choice to come to DCH Paramus Honda. Please let us know if there is ever anything that we can do to assist you in the future. Sincerely, Wael Yunes