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DCH Paramus Honda

(6,346 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Excellent Customer Service and Follow Thru

I recently purchased my 2015 Honda CR-V from DCH Paramus Honda..My salesperson was Stephen Berkowitz. Stephen helped to make the buying and pick-up process into a terrific experience..His honesty, caring and customer care was obvious from the first telephone call with him right thru to his thorough delivery of the car to me.. I was more than satisfied with him and would recommend the experience to any new purchaser..By the way I love my new Honda CR-V..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks so much for letting us know about your recent visit to our dealership. I am so happy to hear that Stephen was able to help you throughout the process and made it a terrific one for you. Enjoy your new Honda CR-V and please let us know if there is any way that we can be of service to you in the future. Sincerely, Wael Yunes

Hamad Deeb and DCH Paramus Honda are awesome!

We went to DCH Paramus Honda to lease two cars on Sat., June 27, 2015. We had Hamad Deeb for our salesman. It was very busy at the dealership. However, Hamad made us feel like we were the only customers there. Hamad was very professional, courteous, knowledgeable, helpful and friendly. He worked hard and got us a good deal. When we were going through the paperwork, he helped to expedite everything. And when going over the cars, he was very helpful and patient. While there were some times when we were waiting on other things to be done, ie: call back from insurance company, etc., Hamad was very accommodating and nice to my husband, kids and myself. We look forward to working with him again in the future. Thank you for your hard work Hamad. Thank you DCH Paramus Honda for the professionalism and good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hamad Deeb and DCH Paramus Honda are awesome!!

We leased two cars with DCH Paramus Honda on Sat., June 27, 2015. Our salesman was Hamad Deeb. Hamad was very professional, friendly, courteous, helpful and very easy-going. The dealership was very busy. There were people and sales people around everywhere. However, Hamad made us feel like we were the only customers there. He took his time with us, explained everything thoroughly and got us a great deal for the two cars. And he expedited the paperwork as quickly as possible. We will be coming to see Hamad again when our lease is up. Thank you Hamad for such good care. Thank you DCH Paramus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to review us and provide us with this valuable feedback regarding your recent experience with our dealership. Your kind words about our staff are greatly appreciated. I am so glad that Hamad was able to help you find what you were looking for, and in a timely fashion. Please let us know if there is anything that we can help you with in the future. Sincerely, Wael Yunes

Very knowledgable and easy to work with.

Our salesman was very professional and extremely knowledgeable of the vechicle we were interested in, which was a 2015 CR-V. My wife and I would absolutly recommend the dealership and to work on with Stephen Berkowitz as your salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this excellent review and recommendation. I am so glad to hear that Stephen was able to answer all of your questions and help you find what you were looking for, Thanks for coming to see us, and please let us know if we can help you in the future in any manner. Sincerely, Wael Yunes

New CRV Purchase

Stephen helped us find the new CRV that we were looking for and worked with us to get as close as possible to the price at which we were looking to buy it. He was very knowledgeable about the product and we would buy from him again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this valuable feedback and review. We appreciate you coming to see us, and hope that you will let us know if we can ever help you with anything in the future. Sincerely, Wael Yunes

Good deal

I told Alex what I wanted, and he worked to deliver it. All dealer personnel are friendly and helpful. This was a second purchase at DCH.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review and 5 star rating. We really appreciate you letting us know about your recent experience with our dealership. Thank you for making the choice to come see us, and we hope that you will let us know if we can help you in the future in any way. Sincerely, Wael Yunes

Easy car buying

We were in the market for a CRV and found this to be as stress free as car buying with an infant can be. We went in with a true car price so the hardest part was picking the color. Alex was great and easy to work with. He drew up all the papers while we went to eat lunch. When we got back the car was washed and ready to go. Unfortunately we were there fighting with insurance companies, but he did fight us to get spot insurance to get the car home. They did charge me $200 for the insurance which expires in 7 days, sucks for me! Overall there was no pressure or haggling, which was nice. My only complaint was that the dealership relies on these reviews so much that he mentioned doing about 20 times too many.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this excellent review and great feedback! I am really glad to hear that the process was stress free and straightforward as it always should be. We value you as a customer and know how precious your time is, especially with an infant, so I am happy that everything was efficient and timely as well. Thank you for giving us this important input, we really appreciate you taking the time to let us know about your experience. Thank you for coming to see us, and I hope that you will let us know if we can ever assist you with anything in the future. Sincerely, Wael Yunes

My 2015 New Accord Coupe V6

Stephen was great handling my purchase. While I already knew the exact make/model/trim I wanted, he finalized the purchase seamlessly and painlessly. Also want to give kudos to David Marcus in Internet Sales who worked with me on an an out the door price so I didn't waste my time at the dealership. Also want to recognize Luis Garcia in financing for quickly secureing/arranging financing at the advertised promotional APR. The customer service from all was first class. I would highly recommend your dealership and Stephen Berkowitz. Would go to him again for any future Honda vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this great review and 5 star rating! We always appreciate getting input from our customers, and I am so happy to hear that your experience was such a great one. Thanks for coming to see us, and please let us know if we can ever be of service to you in the future. Sincerely, Wael Yunes

good dealership

The dealership has some nice perks like their new quick service garages. no appointments needed to do your oil change or tire rotations. good selection of vehicles to boot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic service!

Great experience leasing my new car at DCH Honda on Saturday. The salesman, Alex Bernabe, was a pleasure to work with on every level. He helped my sister get a great deal for a 3-year lease on a 2015 Honda Civic. He was personable, efficient, and HONEST. There was no fine print or catches to the deal. Since he was so straightforward and pleasant and I was on the market for a new car as well, I also signed a lease for the same vehicle. He honored the same deal he gave my sister. There was actually a small hiccup with the process. Someone inadvertently dinged the car that was intended for me on the morning of my pickup. Alex had the whole thing handled and a new replacement vehicle was ready for me by the time I arrived. It was truly a no-hassle experience. I really like my new car and I was very impressed with Alex's professionalism and helpfulness. I will recommend DCH Honda, and particularly, Alex Bernabe, to my friends and family in their next car buying or leasing experience. Painless process!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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