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DCH Paramus Honda

(6,343 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Great location!

Extremely helpful in every manner you could imagine. Got us a great deal on a new Civic and helped explain all the features on the vehicle in depth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant buying experience

I purchased a 2012 certified pre owned Honda Accord from Sean last month. He was very helpful, and most important to me, he wasn't pushy at all. I had been to several other dealerships and the high pressure sales was a BIG turn off. Sean got me a great deal on a great car. I would recommend him to anyone. Thanks Sean!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks so much for this excellent review! We are so glad that your experience was positive and no-pressure. Enjoy your Honda Accord, and please let us know if we can help you in any way in the future. Sincerely, Wael Yunes

Another excellent lease experience

This Honda Civic EX is the third car we have leased via the help from Steve Chan since 2000. Steve is always honest, resourceful and ease the whole process. He is not the quickest but he will provide the best service you can expect from a reputational dealership. Thank you Steve and we love this New 2015 Honda Civic EX !! Andrew

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review and 5 star rating! We really appreciate your comments and feedback regarding you recent visit to our dealership. I am happy to hear that you are enjoying your new 2015 Honda Civic EX! Thank you for your continued patronage, and please let us know if we can ever be of any service to you in the future. Sincerely, Wael Yunes

Great purchase experience from Steve Chen

Leased a Civic EX for 36 months via Paramus Honda. This is the third card we got from Mr. Steve Chen who is always honest /helpful, not pushing and he provides the best service you can expect from a reliable dealership. And my wife and I love the new 2015 Civic EX !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience & excellent service

I went to this dealership to purchase 2015 Accord LX after getting internet quote from David Marcus. Followed up over the phone with David stating I had a lower quote from another dealer. David assured they can match it. Actual visit to the dealership was very seamless, pleasant experience. The sales rep Joe England was very professional and courteous. He did an excellent job explaining our questions and made sure to deliver the car in timely manner. Mike Ehirim, the finance manager, was also great; Mike promptly prepared paper work and we were out of the dealership in timely manner with our new car. We will be back to this dealership when we buy another Honda next year. Highly recommend this dealership, especially Joe England!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for this great reviews an 5 star rating! We really appreciate you taking the time to let us know about your recent experience with our dealership. I am so happy that David, Joe and Mike were able to help you find what you were looking for at the right price for you. Thanks for coming to see us! Enjoy your new Accord and please let us know if we can ever be of service to you in the future. Sincerely, Wael Yunes

Hamad Deeb

Hamad Deeb was recommended to us when we were looking to buy a Pilot last year, after having a dismissive experience at Tenafly Honda. Hamad worked with us, went above and beyond and got us in the car we wanted the same day. We subsequently bought our Accord from him. Today I called looking to get cross bars installed to accommodate a car top carrier, after an incredibly difficult and ultimately failed attempt with Sears automotive. Despite already being very busy and the rushed nature of my request, in typical fashion Hamad was gracious, accommodating, and somehow made it happen. And he remembered that I'd been pregnant the last we'd seen him and asked after the baby. I cannot think of someone more suited to his line of work. As long as Hamad is there, DCH Paramus has customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you so much for your kind comments and thoughtful review. We really appreciate you coming to see us and also taking the time to let us know about your visit. I am so happy that Hamad was able to be there for you and to assist you with your needs throughout your car buying experience as well as after. Please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Better than I could ever expect. They are the real deal!

I went to this dealership exactly a month ago and I must say I'm thankful I didn't go anyplace else. It was my first time buying a certified pre-owned car and I needed an SUV that could handle the tough roads in the tri-state area. I was introduced by a friend to Omar Colon who took the time and effort to keep me informed not just of my new purchase but also everything that came with the benefits of being part of the honda family. I wish I could've been a part of it sooner! He helped me understand the difference between leasing and financing as well as all the percs that comes from buying a certified pre-owned vehicle. Till this day he checks up on me and my experience with the vehicle and thats something no other dealer or seller could compare. The human connection is what can make or break the business and I must say as long as salesmen like Omar are around there is hope! Everything was on paper and he explained to me all the costs without the fine print jargon. No pressure to buy and he helped me find the best deal under my current budget! I feel safe and comfortable knowing that I can come back for my future purchases and any maintenance needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! We are so glad that you chose to be part of the Honda family :) We really appreciate you coming to see us and thank you for your kind comments and feedback about your experience at our dealership. I am so glad that Omar was able to help you find what you were looking for and at the right price for your budget. Please let us know if we can ever be of service to you in the future in any capacity. Sincerely, Wael Yunes

Highly recommended if you're looking for astonishing service

I had the pleasure of meeting with Aaron who was able to get my boyfriend and I exactly what we were looking for - a 2007 Honda Accord. The car was in amazing condition. Aaron was able to us a VERY reasonable price. This is my very first car and Aaron definitely made my first car buying experience a memorable one. I'll never forget him. My boyfriend is very hard to please and talk to but he was surprisingly super comfortable around Aaron. In addition to trying his best to help us out the first time we came, he followed up with us daily, left messages and encouraged (but did not beg - which I hate) us to come back to see more options. Rather than trying to make a quick sale for a quick commission which is what most salespeople do, Aaron took his time, bonded with my family, kept it real with us and even gave us a few life lessons. I trusted and confided in Aaron so much I took the deal over the phone and came to pick up an hour later. It was the best decision we made!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for taking the time to write this review and let us know about your recent visit experience with our dealership. Your inout and kind comments are greatly appreciated! I am so pleased that your first car buying experience was a memorable one and that Aaron was able to help you find what you were looking for. We really appreciate you coming to see us, and hope that you will let us know if we can be of service to you in any way in the future. Sincerely, Wael Yunes

The DCH Paramus Honda Purchase Experience was Perfect One

I traded my car and bought a new Honda CRV. What great customer service by Alex and the dealership. Perfect 10! Friends and Family have been going there because they know they will not be disappointed! I went there because I know I will get the best deal and the best customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this fantastic review and 5 star rating! We really appreciate you taking the time to let us know about your recent experience with our dealership. I am thrilled that Alex was able to help you find what you were looking for at the right price for you. Thanks for coming to see us! Enjoy your new Honda HRV and please let us know if we can ever be of service to you in the future. Sincerely, Wael Yunes

Alex Bernabe was great!

Everyone at this dealership bent over backwards to accommodate my every need Extremely pleased! They also did not pressure me to get anything I didn't want or need. They were all very nice and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this excellent review and 5 star rating! We really appreciate hearing from you and thank you for coming to see us! Please let us know if we can help you in the future in any way. Sincerely, Wael Yunes