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DCH Paramus Honda

(6,343 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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great customer service

The service was great made purchasing My car easy and relaxing my salesman did everything he could to make my purchase As easy as possible and very honest His name was Aron vorela.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this great review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Aron was able to help you find what you were looking for. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

Hassle free sales, no small print

I was recommend to Sales Rep, Sean Boyd by a friend who had also leased a honda through him. I was in such a bind with my current lease because I was over my miles by A LOT. Sean provided me with different options that would best suit me financially. He made sure to explain all details for each option so I would not be blindsided by hidden costs. As a woman, I felt extremely comfortable and confident with my decision in purchasing a vehicle after discussing all options with Sean. Overall, I recommended Sean Boyd to anyone looking to buy/lease a Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this wonderful review and valuable feedback regarding your recent experience with our dealership. I am so glad to hear that Sean was able to help you find what you were looking for. We really appreciate your recommendation as well. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

DCH Paramus Honda was the right choice

I recently purchased a pre-owned vehicle at DCH Honda in Paramus, NJ and I couldn't be more pleased with my experience. Compared to other dealerships, DCH was more professional that previous places I've been to in the area. The sales rep who assisted me, Dennis Estrada, was extremely helpful with the car buying experience while applying no pressure to make a deal. He also was sure to inform me of all the necessary information without using sales gimmicks or routines. Overall, I believe that I made the right choice in going to DCH Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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For the fourth time Alex has been terrific

I have bought/leased five Honda cars from DCH Paramus Honda over the last 10 years. For the last four I have dealt with Alex. He is always extremely courteous and accommodating, he knows his cars very well, and understands that I do not like to spend a long time in the dealership. Each time the process is getting faster, with him preparing as much paperwork ahead of time as possible. I feel very comfortable dealing with Alex, especially because there is no pressure or games. He is a no-nonsense sales person and I will be happy to get my next Honda from him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this excellent review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Alex was able to help you find what you were looking for again, and that everything was prepared for you saving you valuable time. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

Alex was great!

I just purchased my second new vehicle from Alex Bernabe. I will continue to purchase my future vehicles from Alex. Alex listens to requests, responds quickly, and knows his product. I have referred numerous people to Alex and will continue to do so. No matter what your experience is, whether leasing or purchasing........I cannot say enough positive things about this young man and the dealership he works for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this wonderful review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Alex was able to help you find what you were looking for. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

We were on short time Stephen Berkowitz Great service

I'm a very picky buyer and do no like to waste time. Stephen understood that from the very beginning and was able to give me all the information I needed to make my decision quickly and confidently. Perfect rating! Awesome experience and will buy again from him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this excellent review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Stephen was able to help you find what you were looking for. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

Aldo was great

We were on a short time frame to get a new car and Aldo was great. We came in the same night and got a nice CRV for the price we wanted. Aldo has followed up consistently to make sure things are going well. Would definitely shop with Aldo again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this excellent review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Aldo was able to help you find what you were looking for at the right price for you. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

Honda CR-V 2015

I was pressed for time and stressed for the holidays! Mr. Aldo Lora understood the situation and quickly got down to bussiness without wasting my time with nonsence. I went shopping for the car after a long day a work with my son who didn't like salespeople because they talk much and say very little in order to confuse you. Mr. Aldo did not give my son nor I that impression, instead, he understood and quickly got down to business. We took the car for a test and felt in-love with both, the car and his service! We will definitely go back next time and look for him. Thanks, Mr. Aldo.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide this excellent review and valuable feedback regarding your recent experience with our dealership. I am so pleased to hear that Aldo was able to help you find what you were looking for and especially in a timely fashion. Thanks for coming to see us and please let us know if we can help you in the future. Sincerely, Wael Yunes

Excellent experience

Aron made sure we were well taken care of. Not only did he give us the car we wanted but he tried everything possible to make sure we got it with the right price :) He's awesome !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for this great review and 5 star rating! We really appreciate you coming to see us and hope that you will let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes

Picky Buyer, very little time

I'm a very picky buyer and do no like to waste time. Aldo understood that from the very beginning and was able to give me all the information I needed to make my decision quickly and confidently. Perfect rating! Awesome experience and will buy again from him!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for this review and great input about your recent experience with our dealership. I am so happy to hear that Aldo was able to help you find what you were looking for in a timely manner. Thanks for coming to see us, and please let us know if we can ever be of service to you in the future in any way. Sincerely, Wael Yunes