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DCH Paramus Honda

(6,342 reviews)
Visit DCH Paramus Honda
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:30pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:30pm
Tuesday 9:00am–8:30pm 7:00am–7:30pm
Wednesday 9:00am–8:30pm 7:00am–7:30pm
Thursday 9:00am–8:30pm 7:00am–7:30pm
Friday 9:00am–8:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 11 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (201) 393-2489 (201) 393-2489
Used (201) 584-5312 (201) 584-5312
Service (201) 409-7391 (201) 409-7391

Reviews

(6,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Paramus Honda from DealerRater.

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Wonderful experience wished I could have also bought my...

Wonderful experience wished I could have also bought my new car here, they only had my pre own. The dealer I bought the new one from was not nearly as nice an experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a wonderful time working with John Medrano in...

We had a wonderful time working with John Medrano in ordering and getting our new 2011 CR-V EX-L 4WD with navigation with the best price. He worked very hard to get us the vehicle in no time. At delivery he patiently spent time with us to go through all the functions of the vehicles including hooking our cell phones to the navigation system. Even after the delivery we received follow up calls from him. Not only we will buy from DCH Paramus Honda again we actually bought a total of 3 CR-V's and counting!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My 2010 Honda Accord was part of the recall and the...

My 2010 Honda Accord was part of the recall and the Service Department was very busy however Frank Russo and Darren Lenino treated every Customer with professionalism and respect. It is employees like the two of them that has made me a loyal customer for the last ten years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone I dealt with at Paramus Honda was extremely...

Everyone I dealt with at Paramus Honda was extremely helpful, courteous and professional. Specifically Moe Rabbah and Lou Saadeh, they both went above and beyond any and all expectations during my interactions with them while getting my new Honda. They should be commended on their professionalism and ability to understand and meet all my needs for a new car. Your dealership has earned a repeat customer!!! They are an asset to your dealership and should be commended for a job well done!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mark Abitabilo is patient, helpful and professional. We...

Mark Abitabilo is patient, helpful and professional. We are pleasant in purchasing the Accord. Purchase process is smooth, happy, and not much hard negotiation. We are pleased with the Accord SE. We think as buyers, you need to do the homework and have an anchor price before going to the dealership. The rest is to relax and accept the deal or not. We will recommend the dealership and salesman to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike Swalha was very accommodating with price of the used...

Mike Swalha was very accommodating with price of the used Honda Odyssey we chose from DCH Paramus Honda. His work was thorough and timely. I had researched the price of the vehicle I was interested with the available tools, e.g Kelly Blue book and NADA websites and found that Mike was giving a price range much lower than those stated by these websites. Mike was also kind enough to "hold" the car for me while my loan paperwork and check came thru. When all was ready it took Mike about 60 min to complete all the paperwork and transfer me to Eric, the Finance guy. Anticipating a hard sell re. extended warrantees and the like which I wasnt interested in I was surprised when he took my cue of disinterest and didnt pursue it further. Mike also followed me out to the vehicle and made sure that it was cleaned and set up to my satisfaction before I left. DCH also accommodated my request to buff out some scratches on the vehicle to my satisfaction. I would recommend DCH Paramus Honda to anyone and especially Mike Swalha as a sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

We just leased a 2012 Honda Accord EXL and we are so...

We just leased a 2012 Honda Accord EXL and we are so happy with the car. Our salesman, John Medrano, was wonderful to work with. John took his time with us and made sure we knew everything about the car before driving off the lot. I would definately recommend John Medrano. He even came in on his day off to make sure he was there for us! Great guy and always smiling!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I took my car (2003 Accord sedan) in with complaints of...

I took my car (2003 Accord sedan) in with complaints of metallic knockings/noise in the front wheels whenever I run over stuff in the street, potholes etc.,so a mechanic and I took the car for a test run to see if we could duplicate the noise, and as you would have it, nothing happened. So he placed it on a lift, then came back and said it needed some form of linkage, and the A/C was blowing hot air. They changed the compressor for the A/C, did an oil change,did what they had to do as far as changing whatever was seen to be wrong,or could be causing the noise in the wheels, charged me almost $2,000, literally half was for labor, and within the hour the noise was there again, so I don't think some of these people are certified Honda mechanics, they are just there to do to the customers what they did to me, rip off the public,they will not be seeing me nor any of my family members back there (we all own Hondas). I called back telling them that the problem still existed and was told to bring the car back, but I don't have that type of time to be going back and forth to these people if they are "only" guessing. We might just trade in these cars for Toyotas. Of course this dealership will never be recommended to anyone by me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

People are very cooperative. Eddie explained new features...

People are very cooperative. Eddie explained new features EX-L- Navi. Life time free map updates & traffic jam information in new car is important for me. He drove new car to my home. Tarek helped me to pick up lo jack.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Hamlet has the gift of being the sort of person one...

Hamlet has the gift of being the sort of person one trusts easily and immediately. You can sense in his speech and body language that he has nothing but goodness. A coworker of mine who also purchased an Accord from him says the exact same thing. I leased/purchased my first car(2011 2dr Accord) with his help. He inspired so much trust and assurance that I got my car from him before even visiting other dealerships. Paramus Honda was the one and only dealership I visited during my search. I still feel like the doors of the dealership are open if I ever need it. He gave me the security that I could contact him about any questions regarding my purchase and the assurance that I could count on his knowledge. My car has lived up to all my expectations. It is very fuel efficient and definitely an eye catcher. If you are going to make the investment of buying or leasing a vehicle, I strongly suggest that you see Mr. Liriano first and see where he takes you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.