DCH Paramus Honda

Jean was great from the start, we received a quote from him right away and a phone call the very next morning. We stopped in at the dealership and he immeadiately greeted us with a smile. We test drove the Honda Pilot EX - L and loved it. We really wanted the dark grey with black leather and the last one had just been sold as we were signing papers but Jean and his team did everything possible to find us our desired color within a reasonable amount of time. It came in earlier than expected and the whole process of buying a new car was made 100 times easier. I would highly recommend Jean and his team. Thank you for making this sometimes scary process such an easy pleasant experience.

John Medrano 120 Route 4 West Paramus, NJ 07652 April 29, 2011 Re: Purchase, At DCH Honda John Medrano was awesome with his patience and time. John was more than willing to accommodate my expectations, he work really hard to meet my needs and offer me exactly what I was looking for. Yes John I knew it was a tad bit difficult dealing with a perfectionist. During the entire process John reassured me that there was nothing to worry about, He work really hard in meeting my expectations as well as achieving his objective simultaneously. John maintained his level of professionalism yet making me fell as though I was one of his family members...... “EXECLLENT JOB JOHN” I remember as John handed me the keys to my 2011 HONDA PIOLT there was this bright smile on his face and of course I reciprocated the emotions right back at him. In fact my son was so happy he said to me “Mom I call shot gun” meaning he was going to sit in the front seat. John you didn’t just make me happy but also my Son David happy as well. Thank you…!!! John as I promise I will recommend you to any one that I know who is actively looking to buy a HONDA Thank you DCH Honda and thank you very much JOHN MADRANO Monica Darsan

Mayra A. Berrio i had prior experiences with dealers and they were not that great and it wasnt for prices it was because of their lack of interest from them to help me getting a car. at DCH honda John Medrano was excellent his patience was more than i ever expected, he work really hard to meet my needs and offer me what i asked for and not what he wanted to get a sale. during the process i was nervous but he did all he could to make me understand that there was nothing to worry about, he work out my case working nonstop since we got there until we left he was the best...... one of the things that made me happy the most, it was when i got the car keys, me and my boyfriend were so happy and guess what John Medrano looked as happy as us, that showed me that he felt our happiness and he felt good when he saw that all his work was not in vain. sometimes dealers forget that for some people having the car they love is like a dream come truth and if the sales people are mean or not into meeting the needs of the buyer, the dream can easily become a nightmare.... that was not my case I THANK GOD FOR PROVIDING ME THE MONEY AND SECOND TO JOHN MEDRANO FOR MAKING MY DREAM COME TRUTH... from my heart i recommended JOHN MEDRANO as your sales consultant if you are looking for a car i guarantee you will not find one like him. Thank you DCH Honda and thank you sooooooooo much JOHN MADRANO

March 25th, 2011 Mr. Shau-wai Lam DCH Auto Group Corporate Headquarters 955 Route# 9 North South Amboy, New Jersey 08879 Dear Mr Lam, It would be remiss of me not to write this letter to acknowledge Mr . CJ Slitas, Sales Manager at your Paramus location. Sharon, my spouse, leased a car from DCH in Paramus last July and was extremely satisfied with the service given; especially by CJ who closed the deal. Now my turn, I have been looking for a car that provides safety, gives good gas mileage with competitive pricing. We looked at several Honda dealerships and lastly DCH. When we visited DCH, we were shown courtesy by the general staff and lastly CJ.. CJ is a professional who has respect for the consumer and is knowledgeable in the product he represents. You should be proud to have an individual like CJ representing DCH Honda. I will recommend your dealership in the future. Sincerely, Mike Rossi PS: Oh and yes, I did lease a Honda Accord SE….

Everyone I worked with at this dealership was very professional and knowledgeable. They created very friendly and relaxing environment, answered all of my questions and made the experience of getting a new car very pleasant and exciting. I also appreciated a follow up phone call of my salesman Mark Abitabilo just to make sure that I'm satisfied with the car and if I had any questions or concerns regarding it's proper functioning. I'm very happy with the quality of service and the car itself. I would recommend this dealership to anyone. Sincerely, Oksana Anoshko

Although I had to wait a while to be helped, the service was excellent. I realize it is a busy place. Raphael was extremely helpful and waited till my son came with his car for trade-in. He and I think his name was bill negotiated a price that I could afford and that my son could afford for the extended warranty which was important to him. We were very happy with the vehicle and the purchase experience. We hope the service is as good.

Eddie was very kind and well mannered. His expertise was amazing. My wife and I knew what we wanted and Eddie lead the entire way. From colors to pricing, we were greatly satisfied. I will definately go back to DCH Honda and will look for Eddie. Great place to shop and save!

This is my second Pilot from this Dealer. First time Harshal was my salesperson. Today it was Eddie. No hassles from start to finish. Very professional, friendly and didn't was my time with extra "add ons". I'd recommend these guys without hesitation. BTW, I love the new car!!

There is no way that these reviews must be real. Let me give you my experience at this place. I went to buy a new Honda Fit. Got there and spoke to one of the sales guys. He did not care to ask any questions or tell us any information about the car. He said, first you will test drive it, and then we can talk. We test drove it, I like the Honda Fit. When it came down to discussing the price of the car, he left the desk about three times, each time for at least 15 mins (to speak to his manager). Came back with an outrageous price of almost 19K to purchase the 2011 manual base Honda Fit! His manager comes over after this and tells us that for the price we want we are better off leasing. He says "its human nature to want a new car every three years. Listen to what I say; I know what I am talking about" Huh!? So He gives me another crazy price to lease of 270 a month for it with a 12K limit on the mileage. I told him thanks but no thanks. He said feel free to look elsewhere but you will not get a better price than this. I did go elsewhere and PURCHASED the car for 3K less than his price and a monthly payment of $235. They seemed really grimy and could care less about the customer’s needs and wants. DO NOT GO THERE if you want a good deal on a new car. Especially if you have tier one credit. You can go anywhere and get a way better deal.

I previously leased a Honda Civic Si in 2008 and I went back to get the same new 2011 Civic Si. At first they didn't have the color I wanted but got back to me in 3 days with the color I wanted. My representative was very knowledgeable, negotiable, courteous and non-pushy. I originally wanted to purchase my leased car because I had not driven a lot on it, but I got a better deal leasing a new one. I even got props for getting a great deal from my friends.