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2018 state dealer award
View 9 awards
2018 state dealer award 2013 state dealer award 2013 state dealer award
2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,885 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Freehold Toyota from DealerRater.

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Ian was great The process of picking up the new car

Ian was great The process of picking up the new car could be more streamlined

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are glad to know that Ian provided you with a great wonderful experience here at DCH Freehold Toyota. Thank you for sharing your feedback with us. We understand your concern and hope to earn that fifth star next time!

Ian alerted me right away when my special order of Manual

Ian alerted me right away when my special order of Manual Transmission Tacoma was delivered to the dealership. He was very courteous, and very attentive during the transaction.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It is wonderful to hear that Ian provided attentive service during your special-order experience at DCH Freehold Toyota. Thank you for sharing this positive feedback and enjoy your new Manual Transmission Tacoma! We appreciate your business!

We worked with Sal and he was very good.

We worked with Sal and he was very good. We were able to purchase a used 2015 Toyota Tacoma. We were able to negotiate the price and worked out a good deal ! I would recommend Sal if you are looking for a newer Vehicle. They even filled up our tank for the ride home.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Catherine, it's fantastic that you were able to negotiate a good deal with Sal and drive home in your 2015 Tacoma with a full tank. Thank you for recommending us, and we'll see you next time at DCH Freehold Toyota!

Ian and Vinny were very helpful with the finding and

Ian and Vinny were very helpful with the finding and purchase of my 2025 Toyota Grand Highlander Hybrid.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Ian and Vinny were able to assist with your 2025 Toyota Grand Highlander Hybrid purchase at DCH Freehold Toyota. Thank you for choosing us and enjoy your new ride!

Toyota was effective and efficient, making sure to

Toyota was effective and efficient, making sure to accommodate us on a test drive and they were transparent about current stock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're happy to hear that you had an efficient and accommodating experience with us at DCH Freehold Toyota. Thank you for sharing your feedback and we hope to work with you again in the future!

Very nice people who were willing to help me with any

Very nice people who were willing to help me with any questions or concerns involving financing my new car.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our team at DCH Freehold Toyota was able to assist you with your financing questions and concerns. Thank you for the kind words and we look forward to welcoming you back again in the future!

Ian was very professional, knowledgeable, and patient.

Ian was very professional, knowledgeable, and patient. He help me explore options to make my purchase affordable and easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing experience with Ian and the team here at DCH Freehold Toyota! It is great to hear that you were able to explore many different options to make sure that your purchase was exactly what you were looking for. We appreciate your business and look forward to working with you again!

No nonsense.

No nonsense. Transaction was fast and efficient. I have been using DCH service department for 10 years and am very satisfied with the.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike and Karen, for choosing DCH Freehold Toyota for your purchases and service needs! We appreciate your loyalty and are so glad that we have been able to serve you and your vehicles for the past 10 years. Our team works to provide smooth and efficient transactions, and it is great to know that is just what you received! We look forward to your next visit.

At 62, I've purchased and leased many cars.

At 62, I've purchased and leased many cars. Jordan was the best car sales rep we've ever dealt with. He is thoughtful and friendly and genuine in his concern for working towards the right fit and deal. He also goes above and beyond as h ed helped us with the Geico insurance app not just for the new car but for our family's several other cars. Huh? Just super helpful and thoughtful. Thank you Jordan!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you, Chris and Lucy, for taking the time to share your outstanding experience with our team here at DCH Freehold Toyota! We are so happy that Jordon was able to provide you with such exceptional service and care. It is great to know that he went above and beyond. We hope to welcome you back again soon!

Bruno at Freehold Toyota was great - helpful, pleasant as

Bruno at Freehold Toyota was great - helpful, pleasant as was everyone at the dealership Thank you Toyota!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your great experience here at DCH Freehold Toyota with us! We are so glad to hear that Bruno, and the team were helpful and pleasant to work with. The team here hopes to welcome you back again in the future!