DCH Freehold Toyota

Ian was great to work with for purchasing a new car! Very smooth process and responsive to questions.

This was my first time purchasing a car and Nigel was really helpful! He explained everything about the car when we went for the test drive, and patiently answered all my questions. He made the whole process from choosing the right car very easy and enjoyable. He definitely helped making this experience pleasant! And Tommy Tu was also very helpful and patient! I will totally recommend this place to anyone that is looking to buy a Toyota car

Ian at Freehold Toyota and the Freehold team once again made my vehicle experience a pleasure. Would recommend Ian to anyone for their vehicle needs !

Ian is a wonderful man to deal with. He is very knowledgeable about the products and gives you the honest information you need to make decisions about your purchase. I would recommend him!

Probably the least pushy dealership i've experienced. Working with Ian as the salesperson went pretty smoothly. Besides not being pushy, he also valued my time and didn't beat around the bush. Appreciated the promptness with the sales cycle from start to finish, since it's typically difficult for me to find free time for shopping. Overall very pleased with an experience that typically is not pleasing.

I purchased my new Mitsubishi Outlander SE this past Saturday, through DCH Toyota. Rich the older gentleman with a lot of hair hehe. He was so very helpful, nice and knowledgeable. We had a great car buying experience because of him. He was awesome. Some people you never forget because of their good character. We won’t forget him.

Rude, rude, and rude manager along with Ann Kaplan. They've underestimated us as we are only buying cash and on a budget. We went there last minute because we came from work. We are trying to ask for a better deal with our budget but the arrogant manager never gave us a chance and just told us we would never go away with the offer we had at first. We also asked if we could remove the other changes including nitro and other fees and he just asked in response “So, are we done the deal if we remove that?” When we explained and asked if you could give us the best deal for our budget, he took the paper, stood up, and said you are not getting that and was almost acting like he was throwing us out of the building. Ann Kaplan was so rude to my husband while they were doing the test drive. What a very disgraceful experience. They might want to go home but my son has been asking them if they are sure it's okay coz we could just come back. Realizing they won't make much commission from us, that's how we got treated. We understand they are closing but they could've told us they could no longer attend to us and we could come back instead of treating us so rudely. We ended up getting a brand new 2024 Subaru Wilderness of which the staff and the manager have given us their best time and effort to buy cash a very little over our budget and still we afforded it out the door. Maybe those guys would be entertained if we bought the expensive ones and kept the price and charges they wanted. Whoever was the manager on 12/17/2024 around 7:45-8-pm, sir, you are very rude.

So I have to admit I had low expectations when I walked into the Freehold dealership. But, looking back, I was impressed with the professionalism shown by Ian (Michael-Salon). He was very attentive to my concerns and addressed them patiently. Overall, the folks at this dealership were courteous and helpful to say the least. Thank you Ian for all your help!!

Jordan Gaeta is very knowledgeable of inventory. Searching for the best fit vehicle was easy. Thanks for your friendly sales attitude.

It is always a pleasure to work with Paul . I am on my 5th car from DCH Freehold Toyota . He is one of the reasons I keep coming back . He is friendly and understands his customers and he cares about helping people . His intelligence combined with his professionalism makes his advice priceless . He is truly a gem .