Reviews
GREAT SERVICE, CLEAN OFFICE.
My husband and I were smelling something while driving our car. We bougnt it in and when we told what was happening the service man just what it was. A plastic bag was under the car and was buring on the exhaust system. They scrapped it off and told us we would still smell it a little longer. We were so glad it wasn't anything else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
buying experience
My visit to FC Kerbeck was strictly by mistake. i was going to NY to see a Bentley dealer. I stopped by, and Steve Capra dealt with me in a great and enjoyable way. Bought the car in the next 2 days. Great place.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very clean and polite with great service.
Maybe try to figure out how to keep the labor cost down. But other than that just keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Exceptional service!
It's was really nice & didn't take long at all. Only thing I thought was odd was 1 of the sales reps saw 3 women in the service waiting room & brought in 2 bouquets of mixed flowers for 2 women, while I sat there & saw this. Our sales rep saw me, spoke with me.. felt awkward during this time. Like I told our children. Don't give to the majority, unless you give to the whole.. no one is to feel left out. Either way, it didn't kill me. Those 2 other women were there for service too. Weird. That was a 1st. Also, our sales rep didn't ask if we were interested in trading in our vehicle. We would in a heartbeat for either an Acadia Denali or Cadillac SRX. Maybe some other time... :(
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall SERVICE experience
Jason Schmidt, customer service rep, knows me, knows my car and is always anxious to please and satisfy. Your telecommunications (phone service) stinks but aside from that I am delighted at the service. The waiting room is comfortable...even my dog, who comes with me regularly feels at home at Kerbeck's
- Customer service 5.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Always a positive experience. Able to get an appointment without any difficulty; explanation of what needed to be done; questions answered and service completed within a reasonable time.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Dealership Experience
My experience with FC Kerbeck was fantastic. Steve Capra was extremely knowledgeable and worked with me as I looked through several vehicles before choosing. At no time did I feel pressured into a sale and I feel like I got a great car at a great price. I will absolutely be working with Steve in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lamborghini Roadster
I am very pleased with my experience with Kerbeck. The spent a great deal of time with me to make sure my experience was exceptional! I will be ordering my next Lamborghini with them in the future. highly recommend ! Tom Melchiorre
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
lots to choose from
My wife and I only wanted to see all the different models that were available the salesman,Tal actually knew everything about every model which really helped us in our decision
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service and Sales
My wife said it was the best she had ever been treated and she plans to send a letter soon. Our next auto purchase will come from F.C. Kerbeck. D. Johnson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase