Reviews
Ford Ranger
Awesome place to purchase a care, great support for loyal customers! Chris Cole works very hard for the customer to make the sale! Wouldn't go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled that you had such a good experience at our dealership, Robert! We can't wait to have the opportunity to serve you again!
Loyal customer
This is my 13th car (new and used) purchased for myself, wife, and children in the last 35 years. I am always completely satisfied with the sales staff, management, and service department. You can depend on Echelon Ford to match you with the best automobile for you and your family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jim, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
4.5 rating, but I will round up to 5 stars
With my wife and I expecting our first child, I had to purchase a bigger car, so with all the positive reviews I decided to check out Echelon Ford. I was not disappointed. Erik and Nick really were great to work with and got me a great deal. I wanted a lower payment with a mid-size SUV. After running the numbers it did not look like it would happen. I was looking for an Edge and Erik let me try an Escape. It was a lower price but not the vehicle I wanted. I wasn't comfortable getting that car so I decided to leave and do some more research. They were not pushy about me leaving, just concerned to try and make the buying experience better. Again after doing some research and getting a call back about my trade, I told them I saw the vehicle I wanted to the Escape price somewhere else. I had to "play the game" of sales. Ending the story, they gave me some great rebates, more money for my trade, and in a car I wanted with all the bells and whistles.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing your buying experience, AJ! We greatly appreciate your business and loyalty! We look forward to continuing to support you in the future.
Echelon Ford.
I was very impressed with the way I was treated at Echelon Ford. Jeff and the staff that I had experience with were every helpful in the choosing of my Ford Ranger. I am enjoying my truck and thank you for helping me get the truck I always wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that you had a great experience with us, Anthony! We truly appreciate your business and look forward to your next visit!
customer
Bill and I were very satisfied with the service we received. We have been buying cars from ECHELON FORD for many years. Chris, Joe and Derek are excellent. They make sure we get the best value that can be had. I cannot thank them enough for all the help and service we receive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, William, for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!
5 starts - Pete is the Best
My buying experience with Pete Diantonio was the best - he was kind, professional and clearly motivated to get the best car/deal for ME - not him. He treated me like family and worked hard to with the owner to make sure that I got the best deal for the car that was right for me (an Escape). I will send all family and friends to Pete and Echelon Ford when they are looking for a great pre-owned or new car/truck/SUV . Everyone there is great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good salesman Dan Baltodano
Dan is very polite and helpful ..he answered all my questions with Knowledge of the vehicle that I bought ..and he was not pushy like other salesman ..that I have Dealt with in the past ..he wanted me to be happy... thank you Dan Baltodano
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for sharing your experience. Customer service is very important to us, so we are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!
Great service
Erik, Chris, and the Echelon team where nothing less than professional, honest, and very helpful through the entire process of ordering my Mustang. We will use Echelon for our future needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Jennifer, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!
Shopper
Excellent customer service- they treat u like family! Best buying car experience ! There was no pressure to purchase a car- went over all options with me and my daughter. They even found financing with the interest rate we were looking for. Could not be happier with the purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Denyse, we really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.
Preowned vehicle purchase
Customer service and sales man we’re good. After test driving the vehicle, and doing the paperwork I asked for the vehicle to be washed inside and out, When we were ready to leave in the vehicle it was neither wash nor cleaned.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tom, thank you for sharing your experience. We value your time and business and appreciate this feedback. We look forward to continuing to support you in the future.