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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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RAM 1500

purchased a brand new ram 1500 from dave a few weeks ago, it was a great experience and dave was very knowledgeable , I will recommend dave and fullerton to all my friends and family!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Couldn't be happier buying my cars here for life

I recently went to fullerton dodge in need of a newer dodge pickup. I went in and was greeted by a very friendly sales man David. He helped me find something in my price range and I couldn't be happier. The price was right, the sale was smooth, and I was in my new truck in my new truck in mere hours. Overall I rate them a 12 out of 10 and would suggest any one to start there if looking for a good truck at a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Manny Rodriguez salesperson review

Manny did a great job handling the sale of my Cherokee Trailhawk. He was courteous, knowledgeable and reliable. I intended to visit other dealers to comparison shop, however I was so pleased with his service that I felt no need to travel elsewhere. He also did not call in a manager to pressure me in any way - I was never approached by anyone other than to say hello and introduce themselves. Manny was also good about returning phone calls and e-mails and, if he couldn't be there when I needed his assistance, he made sure someone else was there to help me. I heartily recommend him as a salesman and Fullerton as a nice place to shop for a Jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

What a great experience !!!!!!!!!!!

Our salesman, Rich Santa Maria was very helpful. He made our buying experience a lot less stressful and addressed any concerns we had with purchasing a used vehicle. We ended up with a GREAT car with a better price than we have seen anywhere else. I would definitely recommend Fullerton to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

mike catena

your parts department is a joke i was there to order parts for are company cars rear end i brang the old parts with me so there would be no problem your parts guy ordered the parts thee days i waited i got a phone call that they were in when i got to the parts department they were wrong i had to reorder the parts from a more skilled associate larry his name was i got another call that parts were in when i got to parts department the first associate was there after a half an hour waiting i asked if they could speed up i have get back to the shop i was not happy what i was going thru again your associate came back to the front with a attitude telling me to koolout this ant wallmart i can not believe you treat customers this way i will never do bushiness with your company ever again and are shop will not buy any trucks from your company i am going to contact the better business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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This was my third purchase with Kyle at Fullerton and he...

This was my third purchase with Kyle at Fullerton and he never fails to deliver. I am in sales also, and Kyle is a true professional. He focused his attention on my wife (her car) and kids and won them over. He made the experience a pleasant one once again. Kyle never fails to deliver a smooth and "no pressure" experience! I would highly recommend Kyle if you're looking for a new JEEP or Chrysler product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Repeat Customer

Just leased 2014 Grand Cherokee Limited. This was the second vehicle I purchased from Fullerton and both times had a great experience with Dave Greenwald. He takes his time making sure you understand about the purchase and about the vehicle. In 2012 I purchased a Liberty for my daughter and Dave took the time to explain how everything works to her. I highly recommend Fullerton Jeep and especially Dave Greenwald.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very friendly and Mr. Countryman was honest...

Everyone was very friendly and Mr. Countryman was honest and helpful. We were very pleased with our experience and our new vehicle. Will not hesitate to recommend both the dealer and Mr. Countryman to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came to the dealership with the intention of buying a...

I came to the dealership with the intention of buying a vehicle for my daughter.Dave Greenwald and I looked the entire lot over ,I could not make up my mind, but Dave was patient and obliging .I finally made the decision to purchase the Dodge Dart. Price was where I needed to be. My daughter loves the car . And the deal was done well. Delivery was quick and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had the best experience purchasing my new jeep from...

I had the best experience purchasing my new jeep from Fullerton. Rich Santa Maria was the first person I interacted with when I first started looking for a new car. From the test drive to pricing this sales team at Fullerton was extremely fair and couldn't be more accommodating. This dealership goes above and beyond with their customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.