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Fullerton Auto Group

(360 reviews)
Visit Fullerton Auto Group
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–9:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:30pm
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (908) 698-4712 (908) 698-4712
Used (908) 698-4386 (908) 698-4386
Service (908) 698-4116 (908) 698-4116

Reviews

(360 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fullerton Auto Group from DealerRater.

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Juan understood my new car purchase requirements. He...

Juan understood my new car purchase requirements. He explained the process of getting a car from another dealer because they did not have it in stock and in the end his advise and pricing were the best. Highly recommend Juan and the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David Greenwald was not only a pleasure to work with but...

David Greenwald was not only a pleasure to work with but has always gone above and beyond to help his clients. This is now our second Jeep Grand Cherokee that we leased through this dealership, and we will only work with him. He is thorough, knowledgeable and straight to the point. He never gave us the run around or made our time spend unworthy (as many sales people do, based on my pervious lease dealings with other dealerships) and is not only honest, but always follows up works up. He shows the utmost professionalism and works hard to make the experience worthwhile. Not only do I LOVE my Jeep, but we will only work with this dealership. The staff at Fullerton is great (especially Service Manager Anthony Tucillo whom we cannot speak highly of as well), but Dave is the reason we keep coming back. Just personable, honest, reliable and always delivers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Found the type of car I was looking for on line at the...

Found the type of car I was looking for on line at the Fullerton web site. Juan Munoz called me and set up an appointment for me to test drive the car. Juan was extremely helpful with every step of the process; financing, insurance, registration, etc. Juan was friendly and shared a positive, enthusiastic attitude. I would recommend him and Fullerton to anyone. The price of the vehicle was good and the service and attitude of Juan and the rest of the staff was stellar. I already wrote the manager that he should be fortunate to have Juan on his staff. There was another gentleman from finance that was also most helpful. I believe his name was Greg or Craig. He was extremely helpful through the loan process and was a true gentleman.I would buy another car from Fullerton, in a heart beat, based on my experience with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I owned my car for 18 years. The whole process of car...

I owned my car for 18 years. The whole process of car shopping was extremely stressful to me until I met Charles (Chuck) Countryman at the Fullerton Jeep dealership. I went into the dealership while visiting my son who lives 90 miles away. Once I was back home, I decided to go back to Fullerton to buy a Jeep Grand Cherokee. This decision was entirely due to Chuck. I had some unique issues that he worked hard to resolve to get me into the car I wanted. He made the process of buying a car not only painless, but fun. In fact, I brought my daughter with me and she ended up leasing a Wrangler Sport Unlimited from him as well. Although I did not deal directly with him much, I know these two deals would not have gone through without the support of Scott Zedowski, the sales manager. I would also be remiss if I did not include Bob (Bobby) Haller, the financial guru, in this review. He was extremely patient and very informative. A real pleasure to deal with. In summary, I would highly recommend going to this team of employees at Fullerton Chrysler Jeep Dodge & Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

David was fantastic. He was thorough, efficient and...

David was fantastic. He was thorough, efficient and effective. I told him exactly what I wanted and he not only delivered he went above and beyond. He returned my phone calls in a prompt manner, was very professional and made the entire buying process very good. I would not only recommend him to my friends and associates but will speak highly of the Fullerton name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience. Very honest experience, no traditional...

Great experience. Very honest experience, no traditional sales tactics, and no wasted time. I would purchase from them again and felt I got fair trade value.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience! David was great even when busy with...

Great experience! David was great even when busy with other customers he never let us feel ignored or unimportant. Even the finace person Bob was great really a great experiance. Not something I expected. We have had horor stories from other dealerships. Eventhough I dislike thier commercials I will purchase from Fullerton and espicially David again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

David was extremely friendly, knowledgable and...

David was extremely friendly, knowledgable and professional. I can say the same for Scott as well. The price I received was unbeatable. Fullerton has gained a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wow what a great sales rep - Lou Rimblas was great to...

Wow what a great sales rep - Lou Rimblas was great to work with, and I love my new 2014 Diesel Grand Cherokee. I would come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I purchased a vehicle from Fullerton Ford. It was a head...

I purchased a vehicle from Fullerton Ford. It was a head ache right from the start! The vehicle had to be towed back to the dealership 2 weeks after purchase. The car needed work on a battery cable. 3 days after the warranty expired I was charged $300.00 for a coil replacement and spark plugs. The following day I had a private mechanic look at the car they told me the 2 front tires were very dangerous and needed to be repaired ASAP. The repair cost over $700.00. I WILL NEVER RECOMMEND FULLERTON FORD TO MY FAMILY, FRIENDS OR CO-WORKERS!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.