Fullerton Auto Group

New cars stored in back covered with dirt and bird droppings . Mine has acid rain spots in the clear coat. Car brand new , im getting the run a round 2 weeks now. Don't buy American:::

I saw a add on line through Cars.com they sent me the name of a sales person, and email. The add did not have pictures so I sent an email to the Sales rep to ask a few more questions but never received a response, thought the car was gone but it was still up there a week later so I sent another email no response. Then I called I was told to stop by. When I got their I was then told before they even checked the system the car I was looking for was no longer available I feel this was because the price of the vehicle was low. From their the rep tries to sell me a car that was 8K more that what I came in to the location looking for. I under stand sales but at least try to give the customer what they are looking for. Thanks,

Went into Fullerton Ford last week to look at the new fusion and also the edge. I decide with the edge just cause i have kids (5 &9 ).. i was greeted by Joe think he was the manger he was very knowledgeable with the cars i was looking at. the process was easy i told him what i wanted to spend and we kinda went back and forth couple times I WON lol.. all kidding aside the process was smooth the selection of vehicles was overwhelming so i was happy i had a selection. great incentives nice waiting room and finance took minutes maybe 2 hrs from when i walked in to when i pulled out.. definitively going back for the wife

I just purchased a Chrysler 200 limited from Lou Rimblas. I have been coming to this dearlship for 16 years. Lou is the best!! He is dedicated and knowledgeable. He answered all my questions with honesty and obtained the best deal for me. He made the whole process so easy. I will be a client for life. Fullerton should be proud to have Lou as an employee. I will recommend Lou and Fullerton to all my friends. I love my new car!!!! Ann Marie Butchko Assistant Vice President/Private Client Services Hub International

Great guys to buy from great prices. Amazing service. Just bought the new grand cherokee limited and the experience and deal was amazing. Thank you

I just purchased a Ram 1500 from Fullerton. This is the third vehicle in 10 years I have bought from this dealership. The sales staff is very friendly and they have a no pressure policy. My salesman, Juan Munoz, was particularly helpful, patient and very energetic. John in finance was easy-going and informative about my payment and warranty options. I would have no trouble recommending this dealership to any friends and family.

Bought my car from liccardi not fullerton and after 2 weeks in there shop and no answers on when it will be done they told me if i did not like it to go somewhere else.I am a police officer and a officer i work with told me to go to FULLERTON FORD he has a friend Mr prince ,not only did he treat me as if i bought a fleet from them he had me fixed and out the door in 2 days .i will only use fullerton ford for any repairs.

This was my first venture into buying a new car, and everyone at Fullerton was very helpful. It was a no pressure situation, and they were able answer any questions that I had. I traded in a car and there was no low balling, they offered me a fair amount and gave me a great deal on my new grand Cherokee. Would definitely recommend going to see them if your looking for a new car.

Attention to detail. Looking out for the customers needs is a priority.

My wife and I came in to Fullerton Jeep in Somerville, NJ on Saturday September 15th and purchased a white 2013 Grand Cherokee. When the deal was done we were told to come back after it was cleaned ready for pickup. When we returned 3 hours later during our inspection of the vehicle I noticed some dings and scratches on the rims on the right side. It looked like whomever put the lug nuts on didn know what they doing. The major issue was a scrape and a dent roughly 3-4" long on the left rear door along the seam. I honestly didn't want to take the vehicle at this point but the sales associate Dave and his manager, Scott, assured me it was an easy fix. So, they gave me a work order to fix the damage and I was told I'd receive a call from Dave during the week to come in for the repair. As soon as we left I noticed the full tank of gas I was promised was actually only a half tank. Well, this was just the start to the story. A few days later, I did receive a call on Tuesday about bringing in our Jeep on Thursday 9-20-12. Dave assured me I'd have a vehicle ready on Wednesday so I wouldn't have to take the morning off of work on Thursday. When I called Wednesday to confirm, I was told there were no cars available and to just come in on Thursday morning. When I arrived Thursday morning, to my dismay, there were still no cars available. After waiting 30 minutes the service manager, Art, found me a Fiat. Keep in mind I bought a Jeep and was promised a Jeep in return while this repair was being fixed. At this point, I really didn't care and I just needed to get to work. Later on in the afternoon I got a phone call telling me the guy from M.D. Colors (Fullerton Auto Body guy) needed to drive my car to his shop for 2-3 days for repair. Keep in mind this is a leased vehicle and I live an hour away from the dealership. I wasn't willing to have my wife drive a Fiat an hour to work when we purchased a brand new Jeep 2 days prior. There's no way I'm letting someone I don't know drive my new car to a shop in Northern NJ and put more miles on my leased vehicle. I was told by Scott this would be an easy fix and could be done at the dealership. At this point, I was extremely frustrated and went to pick up the Jeep. When I arrived at the dealership I knew something was up. Every time my sales representative told me he was going to get my car he came back with nothing. Then, Scott came out and told me the rim guy had screwed up my two rims on the right side of the vehicle. After patiently waiting another hour, and now being late for work, I received my Jeep. After looking at the rims it was clear the guy doing it never cleaned the rim before he sprayed over them. Not only did he spray over the dirt he sprayed my lug nuts. I am paying for a brand new vehicle and now i have spray painted rims that look like they belong on a cheaper car. The kicker here is that I was told the guy does great work! Here is my concern: what's this body shop going to do to my car now if they couldn't even fix the rims correctly?! This has turned into a huge nightmare costing me time out of work and has become an inconvenience. I was told by Scott I can drive up to this body shop next week and leave my car for two days. This proposes a major problem now for me. Not only do i need to take off work again but now I'm driving 2 hours away from my house, putting added miles on my leased vehicle, when i was promised this could be done easily onsite at Fullerton. I've never had a car buying experience like this ever in my life. Avoid this dealership if you can! The manager there would sell you his used shirt for double if he could. LIES LIES LIES!