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(2,714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Brunswick Toyota from DealerRater.

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Mr. Tavares went above and beyond when it came to getting

Mr. Tavares went above and beyond when it came to getting the service my vehicle needed. He was very informative about the diagnosis and the action needed to rectify the issue that had my vehicle running below required specifications. Truly a remarkable service advisor. I know who to trust with my vehicle from now on. Thank you Toyota and Mr. Tavares.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

The service advisor are very knowledgeable and helpful.

The service advisor are very knowledgeable and helpful. I also like the technology and videos used to provide a detailed explanation of the inspection of the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Sabrina: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Professional and courteous staff, the waiting area is

Professional and courteous staff, the waiting area is spacious and clean, and there is wifi to be able to work while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jack! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Very comfortable waiting room.

Very comfortable waiting room. Kevin is a great service advisor, but Richard Mootz is the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's great to hear that you had such a positive experience, Paul. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Kevin the advisor is outstanding.

Kevin the advisor is outstanding. He explained everything. He is very knowledgeable, helpful and professional. Service area is very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks, Anup, for sharing your thoughts about your experience with Kevin here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Kevin the advisor is outstanding.

Kevin the advisor is outstanding. He explained everything. He is very knowledgeable, helpful and professional. Service area is very clean and comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for sharing your thoughts about your experience with Kevin here at DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Very professional staff, excellent quality of work, ease

Very professional staff, excellent quality of work, ease of making the appointment, great communication throughout the process. DCH Brunswick Toyota has been consistently superior in providing my car repair services over the past 20 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Jadyn, and we look forward to working with you again. Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

Since bringing my truck to DCH Toyota and service advisor

Since bringing my truck to DCH Toyota and service advisor Kevin Scesney keeps me updated on the status of my vehicle when in for service and told of the work as well. Kevin is very courteous and professional. A very nice waiting room and other facilities.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, Stephen, for your kind words for Kevin and for taking the time to leave us this wonderful feedback! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

It was good in spite of the back up of work.

It was good in spite of the back up of work. The video of the mechanic was good. the predicted time for services was met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Brian, for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com

I wait, probably longer than I would choose, but the

I wait, probably longer than I would choose, but the waiting area is very comfortable and accommodating. I got a lot of work done while I was waiting. The service is friendly and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, John, and for taking the time to leave us this wonderful feedback! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com