Reviews
We had the Soul serviced and purchased new car
We also purchased new Sportage the same day, from Russo by recommendation from Rose. This was are 4th Kia that we have purchased, this time we leased it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kia rio
hands down best service. fast friendly and car was washed cleaned for me too.. I would recommend going there to all my friends and family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Taylor review
The person that calls is from North Carolina which makes things very confusing at first. Then, they are extremely pushy and get upset if you cannot make it in when they first want you to. How do they expect us to pay for the vehicle? I went somewhere else that wasnt so pushy.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Don't bother setting an appointment
I've never had an oil change take over an hour at ANY other location, but with this one (Lima) be prepared to spend over 3 hours there! Doesn't matter if you call in and set an appointment or not. I can NOT wait for the car warranty to expire so I just start doing my own changes!! Save me 2 hours of my life every few months...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car buyer
Aaron was so helpful. We went in and told him what we wanted and we left with our second choice. Process was long but expected.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
outstanding people
Great experience! Although I wish it went quicker it was still great! I also wish I had been offered more vehicles before deciding to choose the one one I did. I could have compared them to choose which better fit me and my needs. But other than that part the experience was outstanding!
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Love the car
Brett was awesome at helping me get the truck that I wanted to get. No hassle in payments and was pain free. Would definitely recommend. He will go above and beyond for anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service Brett long staff
Brett long staff was outstanding has been working with us on a great basis I would definitely recommend him to others he should get a raise
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review
I drove around several dealerships looking for a chevy equinox. Came to Taylor Kia and saw a 2012, Brett Longstaff made me a better deal on a 2016. Car is great, buying process was smooth and easy. Ed did the paperwork and was nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Great customer service very helpful worked very hard to get us the best deal very friendly and caring staff awesome experience would definitely recommend and go back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car