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Jacobs Mitsubishi

(1,207 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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They have an amazing inventory!

They have an amazing inventory! Johnny B was a pleasure to work with. Go see him and check them out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dickgregory1955, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Very clean,nice ,staff very welcoming.

Very clean,nice ,staff very welcoming. Was waiting my arrival and ready! Obi was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Big Al was very professional and knowledgeable

Big Al was very professional and knowledgeable and went out of his way for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Nancy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Shark free waters!

The entire team went above and beyond to meet and beat my expectations! Other dealers have $5000 mandatory car care and don?t honor cars.com pricing of their vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Janice, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! Please don't hesitate to reach out to us if there's anything more we can do!

I can not comment on the dealership as I only dealt with

I can not comment on the dealership as I only dealt with Big Al who was always a pleasure to communicate with. Even though we could not come to an agreement on a deal to purchase a vehicle, Big Al was always personable and forthright and I feel like we struck up a friendship that was more than just a buyer/seller relationship. In short, I believe Jacobs is fortunate to have Big Al as an employee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Luego de visitar varios dealers al fin llegué al lugar

Luego de visitar varios dealers al fin llegué al lugar indicado, muy buena amabilidad y atención. Conseguí el auto de mis sueños. Recomendado un 100%

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hola, Janet, estamos muy contentos de haberte brindado una experiencia tan positiva. Siempre estamos más que felices de ayudarlo si surge algo más. ¡Cuidarse!

Went above and beyond.

Went above and beyond. Friendly and helpful employees. Seamless and painless car buying experience. Extremely impressed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jacob's Mitsubishi

My second car buying experience with Jacob's Mitsubishi was better than my first time. Last month I bought a Mitsubishi Sportage and I had it for a month but it was not for me because of my medical needs. Therefore, I was nervous when I called Jacob's Mitsubishi and talked to the sales manager Darren if I could trade it in for the larger size Outlander and I was afraid he would say no but instead he said yes we want you to be happy with your purchase from Jacob's Mitsubishi. Therefore, everyone at the dealership was so helpful even the finance manager was able to help lower my monthly payment they went beyond and above anything I would ever expected I can tell you please if you are in the market for a new car please call Jacob's Mitsubishi they will work with you they will get your monthly payment to what you can afford and make sure you're happy with your purchase. I wish I could be a Goodwill Ambassador for them an spread the news for them because that's how happy and impressed I am with them and want everyone else to have the same experience I have had with this great dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi George Fordyce, thank you so much for your positive comments about Jacobs Mitsubishi! We hope to be of service to you again in the future. Best wishes, Jacobs Mitsubishi

Jacobs Mitsubishi was awesome!

Jacobs Mitsubishi was awesome! Pavel was honest, helpful, respectful and friendly. Everyone was helpful and respectful. We will come back when in need of other vehicles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

Recently bought a used 2020 Honda Odyssey from this

Recently bought a used 2020 Honda Odyssey from this dealership. The best part of the experience was dealing with Big Al. He was very approachable, without being pushy, and genuinely wanted the best for his clients. He was very very communicative (which I greatly appreciated) and he's a humble guy that is ready to get a deal done! The most impressive part of the dealership was the teamwork. Big Al wasn't the first person to reach out to me, but he did majority of the leg work; however, because Raffy reached out first (thank you as well Raffy!) Big Al still wanted to keep him in on the deal. It was a breath of fresh air to see a salesman respect his coworkers like Big Al does. I gave 4/5 due to the detailing. I got to the car an hour after the car hit the lot, so I anticipated it wouldn't be in pristine shape. I put a deposit down on Thursday night and picked it up Saturday. When I picked the car up, it was cleaned, but I would have loved a full, deep detail. Other than that it was an enjoyable experience, and I would recommend this dealership :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi! Thanks again for the recommendation, and have an amazing day!