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Jacobs Mitsubishi

(1,207 reviews)
Visit Jacobs Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 8:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:30am–6:00pm
Tuesday 9:00am–8:00pm 8:30am–6:00pm
Wednesday 9:00am–8:00pm 8:30am–6:00pm
Thursday 9:00am–8:00pm 8:30am–6:00pm
Friday 9:00am–7:00pm 8:30am–6:00pm
Saturday 9:00am–7:00pm 8:30am–6:00pm
Sunday 10:00am–5:00pm Closed
2023 consumer dealer award
View 4 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (727) 483-5616 (727) 483-5616
Used (727) 475-4572 (727) 475-4572
Service (727) 483-5805 (727) 483-5805

Reviews

(1,207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacobs Mitsubishi from DealerRater.

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Quick, easy process!

Quick, easy process! Found what I wanted, spoke with friendly staff. Effortless and worthwhile. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Don't buy from here, I REPEAT Don't waste your time,

Don't buy from here, I REPEAT Don't waste your time, money, and energy. THEY PLACE WILL SALE ANYTHING TO MAKE A SALE. INCLUDING SALE YOU A CAR WITH OVER $4000 DOLLARS WORTH OF DAMAGE, NO KEYS, AND NO LICENSE PLATES, ITS BEEN MONTHS. AND STILL NOTHING THEY WONT EVEN RETURN OUR PHONE CALLS.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership and sales person to deal with.

Great dealership and sales person to deal with. They made things real easy and fast. Highly recommended group at Jacobs Mitsubishi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and willing to do what it takes to help.

Great service and willing to do what it takes to help. Also great attitude and customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I discovered that could purchase a new Tesla for less

I discovered that could purchase a new Tesla for less money that their used car. So, I ordered a new tesla.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ifeanyi made my purchase so easy and smooth.

Ifeanyi made my purchase so easy and smooth. Traveling six hours site unseen he could not have worked harder for me to give me every bit of help I needed. After shopping for vehicles for weeks these guys made it all worth it. Thanks Guys Justin Stewart 2021 F150

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Usmc Cpl Stewart! We're so happy we were able to help you out!

Best decision i made was to purchase a car through this

Best decision i made was to purchase a car through this dealership. the staff was very nice and helpful. they definitely make sure everything is running smoothly for the customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Penamark, thank you for your kind review; we are happy to pass along your comments to the team here at Jacobs Mitsubishi!

Obi was a great salesmen made it very easy I would

Obi was a great salesmen made it very easy I would recommend this dealership to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Rockingxranch, we are so happy to read such a great review about Jacobs Mitsubishi!

Yana Simon who works at sales at Jacob Mitzubishi is a

Yana Simon who works at sales at Jacob Mitzubishi is a great person to deal with when you are looking for a vehicle. Although she didn’t sell me a vehicle she helped me with problems I had with Jacob Mitzubishi. After the original sales person, manager, internet manager and general manager didn’t help at all, I found Yana and she found how to fix the problems I was having. What a girl and her helping me made my sick wife so happy after getting the run around. So thank you Yana for taking over my problems and fixing them. So I have to say prior to me buying this vehicle the original sales person called about 10 times a day until I came to see the vehicle and ONCE I BOUGHT IT I NEVER HEARD FROM HIM OR ANYONE ELSE AGAIN, WHY BECAUSE THE SALE WAS MADE………MICHAEL RIZZO.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

GET RID OF EVERYONE AT JACOB MITZUBISHI AND LET YANA SIMON RUN THE DEALERSHIP!!!!!!!!!!!

I purchased my new car from Yana Simon.

I purchased my new car from Yana Simon. She was very helpful and fun to work with. I will recommend Jacobs Mitsubishi and Yana to anyone I know looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!