Reviews
We have been treated very graciously, and everything has...
We have been treated very graciously, and everything has been done to make us feel comfortable, and very satisfied with our salesman And the service department. Including sending help when we were stranded with a dead battery AT&T Mayo Clinic. HElp was there with a new battery within the hour. We are now at the dealership, where the car is being reprogrammed after it lost all memory after the battery kicked the bucket.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul Weiss, We are pleased to hear that both our sales and service departments were able to assist you and create such a positive experience for you. Thank you very much for taking the time to share this experience, as it is always our mission to make our customers feel as comfortable as possible. We are glad that Robert Saenz and the Kachina Cadillac team were able to excel in this area, and if you have any questions or concerns please feel free to contact us. Also, be sure to visit us on Facebook and Twitter to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
We had a great experience with Kachina Cadillac. We...
We had a great experience with Kachina Cadillac. We worked with Edward Barowsky. He is very professional, & tried to help us in every way. We also worked with Amir, one day, & he was very helpful. Everyone there is so friendly, & makes you feel comfortable, which car buying can be a real pain sometimes. We would recommend this dealership in a heartbeat! Thank You Ed & Kachina!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Palm, Thank you very much for taking the time to share the experience you had with Edward Barowsky and the Kachina Cadillac team. We are happy to hear that we could make your car buying experience a pleasant one, and hope that if you have any questions or concerns that you will not hesitate to contact us. Be sure to visit us on Facebook and Twitter to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
Joey was very helpful in helping us select a vehicle that...
Joey was very helpful in helping us select a vehicle that fit our price range, and did not try to get us to purchase something that we did not feel comfortable with. He was very polite and courteous. Joey told us to bring the car back on Monday and they would fill the gas tank, detail and wash the car (road construction in front of dealership left cars dusty). Amir (sales manager) let Joey handle the sale without much interuption! No pressure from Amir, just helpfulness. Ed (finance) did the paperwork in a timely manner. This is the second vehicle we have purchased from Kachina Cadillac and would recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
AllynnH, We are happy to hear that our sales and service departments were able to provide you with the high standard of customer service that we always strive to provide. Thank you very much for taking the time to share the experience that you had with Joey Matos, Ed Barowsky, and Amir Zodj. We hope that you are enjoying your purchases from Kachina Cadillac and if you should have any questions or concerns please to do not hesitate to call. Also, visit us on Facebook and Twitter to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
All of the employees of this dealership are friendly and...
All of the employees of this dealership are friendly and helpful. It was obvious they are a team and work together very well. The process of purchasing a used vehicle for my sons 18th birthday was fast and painless compared to past experiences of buying cars from other dealerships. I would highly recommend this dealership as well as the salesman, RICHARD TOTH, as he was honest, friendly and not pushy whatsoever! Edward in finance was awesome as well. Thank You KACHINA CADILLAC! We can't wait to make our next car purchase from YOU!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
TWilson4, We value you sharing your experience about Kachina Cadillac and are glad to hear that we could make the purchase for your son’s birthday a simple process. It is great to hear that Richard Toth and the rest of the Kachina Cadillac team could work together to provide you and your family with service that we hope will have you considering us in your future car purchases. If you should ever have any questions or concerns, please do not hesitate to contact us, and be sure to visit our Facebook and Twitter pages to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
Ihave purchased several new cars and Kachina acomplished...
Ihave purchased several new cars and Kachina acomplished this sale with the professionalism better than any of other dealership which I have experenced They set a example which all dealers should follow. The sales staff, management, service and all contacts showed the prefessional attitude to satisfy the customer. I would highly recommend them to any close friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bradley Thomas, It is always our goal at Kachina Cadillac to put the customer first, and we are thrilled to hear that our sales, management, and service staff all rose to the occasion. We appreciate you taking the time to share your experience, and hope that you will continue to consider Kachina Cadillac for your future vehicle purchases. If you have any questions or concerns, please do not hesitate to contact us, and be sure to visit us on our Facebook and Twitter pages to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
Roberto Saenz took the persoanl time at the dealership to...
Roberto Saenz took the persoanl time at the dealership to explain features of my Saab to me. I never received the personal attention from Lund Saab even though I purchased a brand new Saab from them. Now that is outstanding service!! Roberto is the kind of service oriented representative that all the dealerships could use.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
SusieSands, We value you taking the time to share the experience you had about Kachina Cadillac. It is great to hear that we could assist you in enjoying your Saab, and are glad that Roberto Saenz was able to answer any questions that you had. We always strive to achieve an outstanding level of service, and hope that you will not hesitate to contact us with any questions or concerns in the future. Also, check us out on our Facebook and Twitter pages to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
We can not say enough about how pleased we are with the...
We can not say enough about how pleased we are with the professionalism received from both Joey and Amir. We were extremely comfortable with the purchase and will do business again with Katchina in the near future. Thank you Joey Matos and Amir Zodj, we love our Hummer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hutch616, Congratulations on the purchase of your Hummer from Kachina Cadillac! We greatly appreciate you taking the time to share your experience, and we are happy to hear that Joey Matos and Amir Zodj were able to make it memorable for you. We hope that you will continue to think of us in the future, and if you should have any questions or concerns please do not hesitate to contact us. Be sure to visit us on our Facebook and Twitter pages to see recent news and special offers exclusive to our fans/followers! Facebook: http://on.fb.me/jTHnVM Twitter http://bit.ly/jeU3un Regards, Dan Hoggat- General Manager danhoggatt@kachinacadillac.com
We were in the dealership waiting for our crx to be...
We were in the dealership waiting for our crx to be serviced and I was reading the booklet for the navigation system and Roberto came up and asked me what I was reading. I told him I couldn't figure out the system or how to use blue tooth as no one really took the time to explain this to us when we bought the car. Roberto said that when the car was done he would show us how to use the stuff. He spent about 1 hour with us and helped us understand everything. He was very patient and extremely knowlegeable about the equipment. He was great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We purchased our new CTS wagon from Roberto at Kachina...
We purchased our new CTS wagon from Roberto at Kachina Cadillac. This is our third CTS. The first two were purchased at other dealers and both experiences was horrible. How wonderful it is to finally be treated like a Cadillac owner should be! The experience was awesome. Roberto is a great salesperson. He puts the customer first. He is well mannered, respectful, and presents himself as a professional both in his personality and appearance. He took care of all the details when we purchased the car and continued to take care of us during our first service experience. The finance procedure was efficient as Andy had everything under control, organized and ready for our signatures. Sean in the service department did a fine job explaining the work performed on our vehicle. We will recommend Roberto and Kachina Cadillac to our friends and neighbors.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paul Lucero was amazing to work with. He listened to our...
Paul Lucero was amazing to work with. He listened to our needs and wants and we off in our new 2011 Cadillac CTS in just a few hours of being at the dealership!!!!! We love it. Paul is extremely easy to work with and has great customer service skills. Thanks for your help Paul:-)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car