Earnhardt Chandler Cadillac

All of the questions tat were asked i gave a five rating simply because thats the way my wife and i were treated at Kachina.Not once did we feel the pressure of buying a car and we totally understood all of the issues one deals with in buying a car.We new the on line price of the car we wanted and we knew exactly what we could afford and Steve worked with us in acheiving our goals

Roberto has been a personalable and knowledgable sales leader with many of the purchases we have had over the last few months. Recently I was struggling with our purchase and Roberto worked with me to find solutions. Steve aided in quickly moving the process along as I had my little ones with me and Andy in financing is amazing and tactful at what he puts together. I was so grateful for all that the team did to make it a seemless and efficient buying experience. I would recommned this team to anyone and their customer service is exceptional

Not a lot of bull and picking up the car was so easy and fast. Ed had everything ready to go. Really good salesman! The process started with Costco and I ended up with a 1000 mi used car. The dealership was out of the way for me but it was worth the trip to get the car I got.

I hate to buy a new car because no one appreciates all my concerns and questions. Steve Shannon was very patient and answered all questions for me. Everyone we dealt with in the buying process was a professional. I've always said that I would rather have a root canal than buy a car... well the MOnday after buying the car on Saturday, I had a root canal! Next time, I'll chose the car after all. Thanks, Steve!

We love Kachina Cadillac! We purchased a new vehicle awhile ago, and keep coming back for great service. Everyone feels like family here. They service our Cadillac when it alerts us to go in, and even wash our truck when they are done with the service! My wife won't let me go anywhere else. Keep up the good work!

On August 24, 2010 I had my 2003 Cadillac Escalade towed to Kachina Cadillac because I had no power to the vehicle. Upon arrival at the dealership I was greeted with a handshake and the question, "How can I help you?" I explained the problem I was experiencing with my car and they immediately took it back to the shop and began to diagnose the problem. Larry kept me abreast of everything the mechanic was checking and actually took me to the mechanic's bay so I could see exactly what was wrong with my car in addition I was able to ask the mechanic about the process to fix my car. Everyone from the service manager, to the mechanic to the receptionist asked me how I was doing and if there was anything they could do for me. The car was completed in just over a day and I was back on the road. For the amount of work that needed to be completed the price was extremely fair. The car seems to run better than it ever has and if I have any more problems I will only take it to one place, Kachina Cadillac.

The service was excellent and Roberto answered all my questions and went over and aboard to be helpful. The best service I have ever received. The dealership was able to locate the exact car and color that I wanted. I got delivery within a few days.

Edward Barowsky Team Leader/Sales & Leasing Kachina Cadillac Hummer Saab 1200 N. Scottsdale Rd Scottsdale, AZ 85257 I had my car in the Kachina Body Shop and Edward Barowsky took good care of me. During that time Ed Barowsky had me drive a Saab car with the option to purchase for my wife. We had the car for a week and some of the things my wife she liked on the car and some things she did not. The door open light came on and did not identify which door was open. The two doors are not suitable for us since we have to put our grandchildren in the car seats and getting to the back seat is not convenient in this case. Kachina Cadillac Hummer Saab Edward keep up the good job. Steve Ferenczi

What a great car buying experience! Not only was the entire staff at Kachina Cadillac courteous but my Sales & Leasing consultant, Roberto Saenz, was wonderful to work with. His non-pressure approach, professionalism, product knowledge and integrity made my buying experience the best I have ever had! I will highly recommend him, and the dealership, to all my friends and family without hesitation…They will be treated with respect and actually enjoy their experience.

It was a pleasure working with Roberto Saenz on the purchase of my new 2010 Cadillac SRX. Roberto was very knowledgeable about Cadillac vehicles and his recommendation to purchase the SRX is appreciated. Roberto should be commended for the good job that he does before the sale, during the sale, and after the sale... he is customer focused. Thanks, Rudy Tameron A Satisfied Cadillac Customer