Auto Palace

We found a specific car we liked which we couldn’t find near us. We live in NE Ohio and drove all the way down for that specific Subaru with all the paperwork requested and a cashiers check for a down payment. They messed up which car they’d financed despite it being a completely different year and color. So we drove all the way down for nothing. Waste of time. What a joke. No sale. All because they screwed up. Inexcusable

Bought a Jeep compass in Sept 2024. They did tell me that it had frame damage which I was okay with. My saleswoman told me everything had been repaired and was good to go now as of Feb 2025 I find out it needs a new engine. I have it at the Bob Caldwell Jeep dealership getting the head gasket replaced and they find oil has been burned into my cylinders. This car has cost me 6000 dollars and probably more. so do your self a favor go somewhere else this place is shady If knew it had not been repaired I never would of bought the car. My service guy at jeep has told me another customer has had the same problem with this place as well so go figure.

Been 2 months since I bought my car here and it's been great! I always wait to leave a review incase anything goes wrong to see how they handle it and I don't have any complaints!

I HAD A GREAT EXPERIENCE IN MY CAR BUYING. ANTHONY WAS SUPER EASY TO WORK WITH AND THE FINANCING WAS SUPER QUICK IN AND OUT . I WOULD HIGHLY RECOMMEND YOUR NEXT PURCHASE AT THE AUTO PALACE.

Amazing car buying experience everyone was super friendly and helpful will definitely send referrals. Always willing to work within your budget.

Very responsive. Prices are great. Purchased my first car, financed it with Capital One. I have credit card with them, that is why I got very low rate.

I was able to find the car of my dreams at Auto Palace. Came in for a test-drive not planning to buy due to the state of my credit. Nazar was able to get me in to my dream car with $0 down! and my rate was better than expected. Glad I stopped by! You should too.

DEALERSHIP HAS LARGE SELECTION OF NICE CARS AND TRUCKS. IT IS VERY CLEAN WITH A GOOD FAMILY ATMOSPHERE. MY SALES PERSON WAS VERY HELPFUL IN HELPING ME FIND MY DREAM CAR.

The team went above and beyond to help me find the perfect car, answering all my questions.The process was quick, straightforward, and completely stress-free. Their inventory was impressive, with plenty of quality options to choose from

I had an amazing experience at Autopalace. The staff was professional and friendly. The vehicle was in great condition and in perfects budget