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Frisco Chrysler Dodge Jeep Ram

(2,633 reviews)
Visit Frisco Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 317-1596 (469) 317-1596
Used (888) 691-6590 (888) 691-6590
Service (888) 691-6619 (888) 691-6619

Reviews

(2,633 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frisco Chrysler Dodge Jeep Ram from DealerRater.

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Daphne is my service adviser and provided professional,

Daphne is my service adviser and provided professional, friendly and efficient supervision over my repair. She kept me informed of progress and updated me on completion time. I would rate the dealership highly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with us. It's great to hear how professional and efficient our team was during your car repair process at Frisco Chrysler Dodge Jeep Ram. Thank you for the positive rating; we're here if you need anything!

I happy to get appointment a few days before instead of

I happy to get appointment a few days before instead of having to wait a week.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you found our scheduling convenient at Frisco Chrysler Dodge Jeep Ram. Take care.

Superb customer service Recognizing the value of a

Superb customer service Recognizing the value of a customer, understanding the needs and fast service

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for appreciating our team's efforts at Frisco Chrysler Dodge Jeep Ram. We’re glad to be of service.

Superb customer service Recognizing the value of a

Superb customer service Recognizing the value of a customer, understanding the needs and fast service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's efforts at Frisco Chrysler Dodge Jeep Ram. We appreciate your feedback and trust in us.

Service department is always prompt with repairs, and

Service department is always prompt with repairs, and they are done correctly, the first time. Very pleasant and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad to hear that our service department is meeting your needs.

Consumer response

Davis Pham and the rest of the service department is first right. Work was done promptly with great attention to detail.

Always a pleasure having my service done with Davis The

Always a pleasure having my service done with Davis The entire service department always makes me feel like family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words. Our team at Frisco Chrysler Dodge Jeep Ram is thankful for your trust in our service department.

John was efficient in managing the service visit.

John was efficient in managing the service visit. He quickly texted a copy of the TX state inspection to my phone. His advice on what items in the 60,000 mile recommended service aligned with my plan

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re so glad our team was helpful with your service visit at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience.

Davis handled all my service needs for my RAM 1500 as

Davis handled all my service needs for my RAM 1500 as usual. This is a great dealership to deal with.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad to know our team provided you with a positive experience at Frisco Chrysler Dodge Jeep Ram.

Brad was amazing.

Brad was amazing. He helped us understand everything. I have never felt to comfortable buying a vehicle. Thank you so much.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to know our team made the vehicle buying experience comfortable for you. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

Brad our sales rep was amazing, not pushy and gave us our

Brad our sales rep was amazing, not pushy and gave us our space to decide what we wanted to do but also supplied valuable information with out us asking. Finance manager that completed our contract was great and he was honest with the extended service contract that we still denied. Who ever is above Brad was willing to negotiate a little on the price, not as much as I would have like but he still negotiated which is hard to do at any dealer these days. I would absolutely recommend Brad at frisco cdjr. We walked in at 10am and were driving away by 1pm. 3 hours is fast for all the dealers I have been to in my life. Thanks again to Brad and the team at Frisco CDJR. I will be doing business with y’all again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and recommendation. We're glad our team provided such a positive experience at Frisco Chrysler Dodge Jeep Ram during your visit. We look forward to helping you again in the future.