Skip to main content

Frisco Chrysler Dodge Jeep Ram

(3,336 reviews)
Visit Frisco Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday Closed Closed
New (469) 317-1596 (469) 317-1596
Used (888) 691-6590 (888) 691-6590
Service (888) 691-6619 (888) 691-6619

Reviews

(3,336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frisco Chrysler Dodge Jeep Ram from DealerRater.

Want to share your experience with this dealership?

Write a review

Personable, professional, and really would like to make a

Personable, professional, and really would like to make a deal. Finance person was great with a great sense of humor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Julian Mayorga helped us out today.

Julian Mayorga helped us out today. He was very great, really helped us find what we were looking for and stayed close to the budget! 10/10 recommend going with him specifically for buying your next car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Hunter Pearce makes all the difference.

Hunter Pearce makes all the difference. His approach with customers is excellent. Dodge should make every effort to keep him employed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad that our team provided you with excellent service. Thank you for sharing your thoughts about Frisco Chrysler Dodge Jeep Ram.

Courteous folks.

Courteous folks. Advises us of extra things they can do. Rotated the tires for us and I assume checked the brakes while the tires were off

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback. We're glad you found our team courteous and helpful at Frisco Chrysler Dodge Jeep Ram

Excellent and efficient service.

Excellent and efficient service. Ryan is our service rep and William is our concierge driver, both of them are super friendly and super helpful. Ryan make sure our Wagoneer is done on time and William took us to where we want to go.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fast, efficient and friendly.

Fast, efficient and friendly.... Great job by everyone involved. Thank you and I highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ryan Parish made the service experience outstanding.

Ryan Parish made the service experience outstanding. He recommended addressing a few potential issues before they became problems, and clearly explained why they were important. He even showed pictures to help me understand the situation. His transparency and professionalism really stood out. I highly recommend Ryan as your service specialist!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your positive feedback. Our team is dedicated to providing clear communication and professional service. We appreciate your recommendation of Frisco Chrysler Dodge Jeep Ram.

Hunter Pearce makes all the difference.

Hunter Pearce makes all the difference. His approach with customers is excellent. Dodge should make every effort to keep him employed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that our team made an impact on your visit. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram.

Completely terrible communication skills.

Completely terrible communication skills. The automated system doesn’t even help. In addition when you try to call in it goes to an answering service that has no clue what is going on nor do they know how to get anyone to do a follow up. The service agent, Derrick, was just terrible. I have never in my car owning experience of 30 years ever experienced a worse service interaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jordan is great.

Jordan is great. Super attentive and checked in midway while I was waiting so that I knew what to expect time wise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your review and are pleased to know our team took great care of you at Frisco Chrysler Dodge Jeep Ram.