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Volkswagen of Duluth

(811 reviews)
Visit Volkswagen of Duluth
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:30am
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (218) 506-1534 (218) 506-1534
Used (218) 506-1533 (218) 506-1533
Service (218) 506-1531 (218) 506-1531

Reviews

(811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Duluth from DealerRater.

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The staff were easy to work with, knowledgeable about

The staff were easy to work with, knowledgeable about the vehicles and made buying a car a great experience I actually had Fun. The salsas manager and her team were all amazing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They were very helpful and didn't pressure me.

They were very helpful and didn't pressure me. Everyone was excellent. I will recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

highly recommend vw duluth!

highly recommend vw duluth! second time buying from here and it’s always gone smoothly. they made sure i was taken care of thoroughly and met every expectation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Volkswagen of Duluth is the place to be.

Volkswagen of Duluth is the place to be. Hands down my favorite buying experience yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Serina is the best.

Serina is the best. Follow up when I arrived left me frustrated. Do not up sell 1.5 months after the deal is made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars for Serina as well as the feedback!

I enjoy my interactions with the folks at VW of Duluth.

I enjoy my interactions with the folks at VW of Duluth. They take good care of my car and of me. I like to work on projects on my computer while I wait for the service to be completed. The waiting area has a comfortable chairs and tables to work at. My only suggestion would be to lower the volume on the ambient music. It can be a bit distracting if you are trying to focus on work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review as well as the feedback pertaining to the music. We appreciate you trusting our team with your service needs.

Lacked communication about when to pickup my vehicle and

Lacked communication about when to pickup my vehicle and when the service center actually closes. Was not told the service center closes at 5 and was told at 4:40 to pickup my vehicle. Went to pickup my vehicle and the dealer was closed and I was not told until the next day what was wrong with my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback concerning the miscommunication regarding the hours. We apologize for causing the inconvenience.

Dan at service department was spot on with appointment.

Dan at service department was spot on with appointment. He explained service check up and sent a video of service completed. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review and shout out for Dan! We're glad you enjoyed the video as well.

The staff made the buying process easy and seamless, I

The staff made the buying process easy and seamless, I would never hesitate to walk back into the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to know that our VW of Duluth team made your new Volkswagen purchase experience great. Congrats on the new ride and we look forward to seeing you in the future.

They were very helpful and informative.

They were very helpful and informative. Very nice people and I definitely will be going back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-stars and we look forward to seeing you in the future for your Volkswagen service needs.