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Volkswagen of Duluth

(811 reviews)
Visit Volkswagen of Duluth
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:30am
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (218) 506-1534 (218) 506-1534
Used (218) 506-1533 (218) 506-1533
Service (218) 506-1531 (218) 506-1531

Reviews

(811 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Duluth from DealerRater.

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Had a great experience!

Had a great experience! One thing I wanted to bring to your attention - I was a bit put off when I was told "go home and talk to your husband about getting new tires." I do have a husband (I'm not sure what I would think if I didn't) but he doesn't know anything more about tires than I do! I am certain that you didn't mean to be condescending and wanted to pass along this feedback.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for your feedback! It's important to us that each customer feels respected by our team and we apologize that the tire information was not communicated correctly. Thank you for your understanding and providing our staff the benefit of the doubt.

I was very happy and they really worked with me even

I was very happy and they really worked with me even though I didn’t buy a vehicle

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review and we appreciate you giving us an opportunity to work with you.

We are very happy with our first VW.

We are very happy with our first VW. My wife loves her car and would do it again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your first Volkswagen purchase!! Thank you for choosing VW of Duluth and for the great review.

Great communication, good turnaround time, and of course

Great communication, good turnaround time, and of course good work. I especially liked the video the tech sent me during the inspection, going over key points while showing them on video. Had no problems.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to know you enjoyed the video from the inspection and were satisfied with the turnaround time of your service. Thank you very much for your great review!

Kind staff who take the time to answer questions but also

Kind staff who take the time to answer questions but also take the time to see the person in front of them not as just a customer but as a human too

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

VW of Duluth would not exist without our great customers and we work hard to make each of you feel that way. Thank you for your great review.

Good service, fast, friendly, got the job done.

Good service, fast, friendly, got the job done. No complaints on my end. Easy online scheduling.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking advantage of our online service schedule. Your great review is very appreciated.

Very helpful, knowledgeable and was able to work well

Very helpful, knowledgeable and was able to work well with our changing schedule. Customer service A+

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review and it's awesome to know we were able to accommodate your schedule.

I was pleased that the were up front about the repairs

I was pleased that the were up front about the repairs and kept in communication we me all the way through.'

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and letting us know that our team kept the communication open and frequent.

Everyone was very nice , quick to ask if we needed

Everyone was very nice , quick to ask if we needed anything or had questions and to help in anyway they could.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review of your service visit. We look forward to seeing you in the future.

Daniel lives up to his word.

Daniel lives up to his word. He is pleasant and helpful. He was willing to help me deal with complicated insurance reimbursement issues. I appreciate the loaner car he provided me with during the repair.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review of Daniel! It's great to know that it all worked out with your insurance.