Reviews
Write a reviewExcellent experience
It was a wonderful buying experience. Hans and his staff were very helpful. The price was right. I asked for some special stuff to be done to the car prior to my purchase. Each and everything I asked for was done very quickly and very professionally. The cost for all the extra work was very minimal. Actually much, much less than I had expected to pay. I prefer that nothing ever go wrong with the car I bought from them but if it ever does somewhere down the road, I will hire their mechanic shop to take care of me. I just absolutely trust these guys. In summary, I would recommend Auto Collection of Murfreesboro to any close friend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for this amazing review, Kim! We really appreciate your business. Best, Hans Niknejad | Owner
Double check what they tell you.
I bought a used car from them, very fair, clean carfax. Car started having problems and the air went out (3 months later)as it turns out the car has been in two major accidents, I found this out through my insurance. I took it back to the dealer to see if they would do anything- I believe they should because no one in there right mind would buy a used car thats been in two major accidents- they offered nothing. And fixing the a/c in this "new to me car" is going to be $1500 and who knows what else will go wrong with it. They have friendly staff but fall apart when faced with a difficult problem, I am extremely discouraged by this outcome. Would recommend double checking the "facts" they give you and wouldn't fully rely on the Carfax report.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for reaching out. We are sorry to hear about your experience, and we understand your frustration. We are confused as to how your insurance was able to find two major accidents on record for this car when the CarFax did not show this. Please reach out to us at earliest convenience so we can hear more about this as it is very concerning. We called around ourselves and noticed that most places are quoting around the $1500 mark. At Auto Collection, our goal is to make every customer a customer for life. That is why we would like you to know that our offer to fix you're A/C for $400 is still available for you. Again, we are sorry and troubled to learn of your experience and wish to learn more. We look forward to hearing from you. Sincerely, Hans Niknejad | Owner | autocollectionofmurfreesboro@gmail.com
Great Experience, Great Car, Great Price
Great experience dealing with Jesse. We did not buy on our first visit, no pressure from them. On our next visit, after more research, I shot them a fair price and it was accepted. They agreed to make minor repairs as well. Great experience from these guys. I would definitely recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Hans Niknejad | Owner
Customer Service = Auto Collection of Murfreesboro
Absolutely a great experience. I was back and forth trying to decide on which convertible I wanted to purchase. No pressure. Not pushy. No tricks. Down to earth people that truly value customer service. The team let me decide at my pace. It took a few weeks to decide and luckily the car was still there. It was a pleasure to deal with Sean, Pele and the whole team at Auto Collection. I definately recommend this place. Great choices, great team, easy paperwork. If you go somewhere else, you are making a mistake. Now if the weather would warm up a little so I can put the top down and enjoy my new ride!! Go Preds!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Hans Niknejad | Owner
Auto Collection
Outstanding purchasing experience! They had the Cadillac we wanted and they exceeded our expectations. We did not een look anywhere else for our car. We appreciate the professionalism of all the staff there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Hans Niknejad | Owner
Incredible experience!
By experience at this auto dealership was great. The staff is amazing, the car purchase was easy, the financing was simple. It was a great environment for buying a vehicle, I thought no pressure with positive vibes. Lifelong friends !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful car dealership experience
This has been the best car buying experience I have ever had with a car dealership. Excellent customer service, and price on the vehicle we purchased. The entire staff was friendly and courteous. I definitely recommend this dealership to family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave this review, Jennifer. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Hans Niknejad | Owner
Excellent Staff
Saw a car on the internet and read the reviews about the dealership. So I made contact with them and set up a time to view the car. Vincent meet me and showed me the car. I drove the car, worked out a deal, and left in less than an hour. Definitely worth the trip if you need a vehicle with a clean title.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly, helpful, thorough
Everyone is so nice, friendly and helpful. Everyone made sure I was well taken care of. So happy I chose Auto Collection of Murfreesboro TN.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience!
I'm a very picky buyer, and it usually takes me a while to commit to a purchase. However, they made the process so pleasurable, I didn't want to continue my normal process. Instead, I decided to go ahead and purchase from them. They made every aspect comfortable, and never came off as pushy. I would purchase from them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car