Reviews
Write a reviewGreat Experience!
This dealer was recommended by my banker and I see why! Great customer service, great rates, quick process, answered all my questions honestly and made the whole process easy for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks a lot for your business. everything you mentioned is everything e try every single day to service our customers the best as we can.
Jasmine walker
My experience with everyone was amazing, they made my first car purchase easy and stress free!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks again for your business and hope you enjoy your New vehicle. and hope to serve all your automobile needs in the future.
Ernest... St.Louis
After experiencing bad customer service from other dealers, Auto collections of Murfreesboro accorded me the utmost customer service, in car buying experience. The whole process took about half an hour, and I was out of the door out with my vehicle. The customer service is mind blowing, and their honesty is impeccable. Heather; Han and the driver who picked me at the airport were amazing. The price negotiations was awesome, and they provided the necessary feedback to all your questions...... I recommend Auto Selection to all potential car buyers, because they make the car buying experience worthwhile......
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks a lot for your business and customer service is our number one goal here at auto collection,
Best service and friendly too!
THANK YOU AUTO COLLECTION in Murfreesboro TN (off broad street). My husband and I wanted a newer car and we were well taken care of. After calling a newer car dealership in Murfreesboro and getting the run around. Auto Collection took care of our needs and had us in the car we wanted at the price we could afford. I would recommend them because of their friendliness and great prices!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks for your business. we do offer great pre-owned vehicles at unbeatable prices and customer service is our number one goal. hope we can serve all your automobile needs in the future.
Great place to buy a car
This dealership is awesome. The people here are more very friendly and treat you like you are their most loyal customer, even though it is the first time you have been to their dealership. Very low pressure friendly environment. Process through the sale and paperwork was smooth and they explained all charges, no hidden fees. Great price on my trade in, more than other locations. Had the lowest price around for my car as well. Hans and Fred are great people to buy a car from. After a while had a minor problem with the car. Took it back to them and they fixed the problem without extra charges. They not only help you buy a car, but take care of you after the sale as well. Cant say enough positive things about this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks for your business and hope we can serve all your automobile needs in the future. customer service is our number one goal here at auto collection
Excellent Customer Service
When it came to customer service, Hans, Fred and Heather went above and beyond. The Auto Collection team was incredibly helpful before, during and after the buying process. Hans was very prompt about getting back to me concerning any questions that I had, he even answered his phone on Christmas morning! I am very happy with the vehicle I purchased and with my overall car buying experience. I would highly recommend this establishment to anyone looking for a quality vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks again for your business. hope you are enjoying your new vehicle and keep us in mind on your future purchases. customer service is our goal here at auto collection
Honesty, Courtesy and NO pressure
At age 77 I remember the good old days when dealers treated you like a real person. They came out of their office, shook your hand, introduced themselves and made you feel welcome. The people at Auto Collection in Murfreesboro did all of those things. From my first email, the owner, Hans, replied to my inquiries in less than 15 minutes. After exchanging 5 more emails and getting 42 pictures of the vehicle I was just overwhelmed by the customer service. Unlike most dealers I tried to work with over the internet, they respond with complete answers to questions. Never any of those worthless replies with the comment, "we can discuss that when you come in". I read all the other posts on this website and decided these people were the real deal. I drove the 55 miles from home and took the vehicle for a test drive. It was flawless and exactly as described in the ad. 17,000 miles, never smoked in, pefect inside and out. The transaction was perfect from start to finish. I got a great price, unbelieveable financing (better than any of the 4 new car dealers could offer me). I think you will find dealing with Hans, his twin brother Freddy and Heather an experience that will have you sending your frineds to Auto Collection of Murfreesboro!!!! The real plus here is if you come back next week or next year you will be dealing with the same people. This is a family business and not a salesman who might not even be employed at the other dealers when you come back tomorrow. Do your self a favor and give them a try.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
thanks again for your business. customer service is our goal and hope we can serve all your automobile needs in the future.
Best place to buy a car
I stop in to look at a car they had on the lot, it was a stick and I can not drive a stick. I told them what I was looking for and he took down all my info. A few weeks later I got a call that they had gotten a black Mustang that fit what I wanted. I went and looked at it and it was just what I had asked for I couldn't have pick it out any better.I bought the car, the process was so simple.when we did the paper work we mention that there was a taping nose when we first turned the heat on, just wanted his input on what it was. Two weeks later brought the car back so they could have the emsission testing done and when we picked it back up he said that they had fix the problem with the heat and even washed the car for me. I can not say enough good things about this dealership. If you want to buy a car from an honest person that stands behind the cars they sell then you should go here. I was not pressured in to buying anything at all.I am total happy with them and will only be buying form this lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thanks again for your business. please let us know if we can do anything for you in the future and serve all your automobile needs in the future. customer service is our goal
great buying experience
I purchased a 2005 chevy suburban and a 2006 Chrysler sebring convertible they gave me a great deal .The staff went above and beyond .And help me find a bank. Which made for a great experience .After the sale they call made sure everything was great. I will recommend them to anyone that is looking for a used vehicle for a great deal and great condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks again for your continuous business. customer service is our goal
Would definately consider again.
Facilities don't look like much, but don't let that turn you away. Very pleasant purchasing experience, and I feel that I ended up with a great vehicle at a very reasonable price. All personnel were very pleasant and helpful.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
thanks again for your business. we have a small facility but great cars at great prices and great customer service