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Auto Collection of Murfreesboro

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)
Visit Auto Collection of Murfreesboro
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
(615) 692-1646 (615) 692-1646

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (265 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Collection of Murfreesboro from DealerRater.

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My initial experience with purchasing a 2010 Nissan...

My initial experience with purchasing a 2010 Nissan Frontier appeared extremely helpful, however, as I was driving it home the service engine light came on and turned out the engine needs replacement. I feel like am dealing with a wolf in sheep's clothing. Buyer BEWARE. They are very helpful in selling a vehicle but they are happy to sell you damaged goods!!!! Learn from my lesson and look elsewhere!!!!! I will be looking into other options to resolve this issue.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Excellent Customer Service

Recently my husband and I purchased a Nissan Xterra and we were very pleased not only with the SUV but also with how professional the Customer Service/Sales staff were to work with, we had no problems. Excellent prices/Excellent Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thanks again for your business and customer service is our number one goal here at auto collection

Great Place To Buy A Car!!! HIGHLY RECOMMENDED!!

I went to Auto Collection of Murfreesboro with my girlfriend looking for a nice car. Hans greated us and showed us a few vehicles. He was very honest and up-front with me. We came back a week later and Hans was able to get me approved with a reasonable down payment. I was able to get into a very nice, clean Infinity G35 sedan. So far, a month and a half later, I'm still very satisfied with the service and vehicle. I'd recommend Hans to anyone! I will be checking with him first the next time I'm in the market for another car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thanks again fro your business and please do let me know if there is anything we can do in the future to keep you as a customer

beyond amazing

These guys are the most amazing business people I have ever seen. I have bought few cars before, and I every dealer is trying to nail the buyer because they know its once in few years, but these guys are totally different, i was amazed by how fast they connect with the people who walk into their lot. I really felt like i have friends now. and Yes its Hand, Fred and Heather they are one xxxx of a team. a team full of smiles, people's personalities, and they are willing to do anything to help you with holding back or pushing you to buy a car from them.. For all those nice people out there who are looking to buy their next car and are afraid of getting cheated, over priced or are afraid of the negotiation process I say to them Head to Auto Collection of Murfreesboro and you will be in good hands with no worry about over paying. All you have to do is pick a car and say Han I like this car, please take care of me with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

thanks again for giving us the opportunity to earn your business. we will do our best to keep you as a happy customer for future and take care of your automobile needs

FANTASTIC Experience! Highly Recommend!!!

I had been searching for a used Jeep Grand Cherokee for months and just when I was about to give up I found Auto Collection of Murfreesboro. From the first phone call, their customer service was excellent! I was very impressed with the inventory they had on their lot and could not be happier with my Jeep! I traded in my old vehicle and greatly appreciate their willingness to work out a more than fair trade. This will not be the last time I purchase a vehicle from Auto Collection!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thanks again for your business. customer service is our number one goal

Great car buying experience

Hans, Fred and Heather are great. Hans stayed after closing time due to my work hours being late multiple times to help with searching for the perfect car in various auctions. He worked with my brother and I and gave good advice on bidding on a car. After I got my car, they all were helpful with paperwork and financing as well as helping me get a deal in tires I needed to replace. I appreciate all the handwork and fair pricing from this company. Great people to work with highly recommended, and already have to others. Thank you again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks again for your business. it was a pleasure doing business with you

Mazda 3

I just bought a Mazda 3 for my daughter from Auto Collection. They gave me a great deal on the car. I was amazed at how good they are to deal with. They made buying a car really easy and fun. They went out of their way to make sure I was happy. I cannot think them enough for their service. I would highly recommend them to anyone wanting to buy a very good used car. Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks again for your business and we will make continuous efforts to keep you as a customer for future and meet your automobile needs

Great experience

Great car at a great price and a no - nonsense experience. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks for your business, our team tries the best to provide the best customer service here at auto collection

Best experience you will ever have!

I told Hans I would rather have a root canal than experience the process of purchasing a car. His team nailed it and delivered an awesome car buying experience! I highly recommend you start and end your car buying experience with The Auto Collection of Murfreesboro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thanks again for your business. I m glad that we could give you the best service with no pain.

Great Experience!!

Auto Collection is a very clean-cut business. Hans, Fred, and Heather are 1st class people. My entire process was handled with care and no pressure. Auto collection went above and beyond any used car dealer that I have ever worked with in the past. I purchased two cars with Auto Collection. They also have low mileage cars. At times, some of the cars will have part of the manufacturer's warranty intact.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

thanks for your business. we try our best and glad that we could give you the best service.