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Sullivan Honda

(1,153 reviews)
Visit Sullivan Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (860) 248-2461 (860) 248-2461
Used (860) 484-7208 (860) 484-7208
Service (860) 484-7651 (860) 484-7651

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sullivan Honda from DealerRater.

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Excellent and professional

I just bought my 16th Honda. Dave P, the salesman and Tim, finance were very professional and made the transaction of buying another Honda Sport pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

2018 Accord

I knew the car I wanted and got a fair price. The car had to be ordered and I was kept informed every step of the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Customer Service

I had a wonderful experience working with Dave and the rest of the folks at Sullivan Honda. They were professional, helpful, and easy to work with. I wouldn't hesitate to recommend them to anyone looking for a good automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

mrs barrera

Jessie was wonderful. He was very professional and very helpful. He works well with the public . He should get a raise on his performance. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

From Soup to Nuts

I would like to say that I have purchased both new & used cars many times in the past but I don’t believe I have ever worked with a dealership that was so “customer oriented” before!! I found a car on carguru.com that I was VERY interested in purchasing & even though it was NOT a Honda (it was a Mini Cooper Convertible Coupe), they stood by everything regarding the carfrom soup to nuts!! As I was pulling out of the parking lot of the dealership, I noticed a small star-like crack in the windshield... I immediately ran back inside and the salesman came out, looked at it, & said that they would have it repaired. He asked if I wanted to have it fixed close to MY home bc the dealer was over an hour away from my residence. Within a few days, it was repaired with very little inconvenience to me (I went to them bc I was afraid of bad weather)!! But that was not all, I noticed once home, that there was a clip or something of the sort broken on the trim around the front grill... I mentioned it to them thinking to myself “here we go” they’re going to give me a hard time bc I’ve had the car for a few days now, much to my (very pleasant surprise), they said they would repair it and did so without issue! It was approved by the person it needed to be approved by & although I could’ve gone back to them to put the piece on, I chose to bring it right to my local mechanic & he put it on In 20min... the car looks practically brand new with extremely tiny flaws...(the tire rim has a small scratch & there’s a very tiny ding on the drive side door (both are barely noticeable)! I’d like to thank Wes, & Chris in sales & jake in service... I would use this dealership again in a heartbeat!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Salesman was professional,

My experience is only buying the car. The satisfactory experience gives me confidence that dealing with the service and parts departments will also be satisfactory experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sullivan Honda

I have purchased two Honda’s from Sullivan and have had each of them serviced there. My experience has been outstanding for quality, friendliness and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!!

My wife and I were in the market for a CPO CRV. Josh was referred to us by a family member who spoke very highly of him. When we went to inquire about a few vehicles we were enthusiastically approached by our salesman Aaron. We collectively found a good fit for us in a timely manner. Our trade was appraised and we consummated a deal very easily. I appreciate the care that was taken along the way. Our experience with Tim in finance was exceptional. A BIG THANK YOU to Josh, Aaron, and Tim for your exceptional and professional experience we had at Sullivan Honda !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Love my new Honda Clarity. Thank you Sullivan Honda!

The Salesman Joe Kenney was extremely knowledgeable and helpful in selling me my new Honda Clarity, with a no pressure personality. I highly recommend you work with Joe at Sullivan Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service. Above and beyond

Jessie Santiago went above and beyond to get me the Pilot during a very stressful time. He and the Honda team were great to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.