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Sullivan Honda

(1,153 reviews)
Visit Sullivan Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 consumer dealer award
View 6 awards
2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (860) 248-2461 (860) 248-2461
Used (860) 484-7208 (860) 484-7208
Service (860) 484-7651 (860) 484-7651

Reviews

(1,153 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sullivan Honda from DealerRater.

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Simple and straight forward

I walked in and needed a new vehicle right away. With their awesome selection I had no problem finding a vehicle to suit my needs. The staff catered to my needs and in no time at all I drove away happy in my newly purchased vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Customer Service!

We've bought three new vehicles through Sullivan Honda and Joe Kenney. We also have our vehicles serviced at Sullivan. Joe, Marissa, Nelson, Howard, Tim, Dave in parts..the entire crew are just great, helpful, courteous folks. The team's helpful, patient and accommodating nature keeps us coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A pleasure to deal with

I was truly impressed by Jessie—very friendly, responsive and accomodating. Good pricing and helpful especially with scheduling pickup. Would definitely recommend him to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Friendly and honest

I have owned three Hondas before I came to Sullivan and the dealers were a mixed bag. I am happy to say that Jessie was a real gentleman and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Car Buying Experience

Despite buying a GMC from a Honda dealership, our experience with Sullivan Honda was really one of the best. Jessie, our salesman, was great to work with. He was knowledgable (even about a car that had come down from another dealership) and attentive, not at all pushy. Everyone on the lot was really a pleasure to speak to and work with. Best car buying experience I've ever encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent experience, quality and service!

I can't say enough good things about Sullivan Honda. We have been doing business with them for the last 15 years. Dave Paolino is great! The service department is outstanding; the best around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy process from beginning to end.

We had the best experience at Sullivan Honda. Our salesperson Dave Paolino was great! He was very personable and made the experience seamless. Dave took the time to go over the vehicle we chose. I highly recommend Sullivan Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience

Professional, friendly, knowledgeable staff from start to finish. Dave did everything he could to make sure I got the car I wanted. Would recommend and buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience

This was my first time buying a car from a dealership and David was very helpful and knowledgeable and very easy to work with. Great car at a great price. Will definitely go back. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Friendly Community Dealership

There were many Honda dealerships to choose from in Connecticut, but I chose Sullivan Honda because ultimately they gave me the best deal! With an out the door price over $1200 less than anyone else, they had my attention. But what “sold” me (pun intended) was David’s willingness to help me find the best car for me, even if I didn’t buy it from him. He spent a lot of time with me on the phone explaining various trim levels and their features. When I finally made a decision, he got me exactly the car I wanted (color, trim, interior color, etc.) in a matter of days. He took care of getting all the accessories I wanted installed as well as explained in detail the features of my new car when I picked it up. It was truly a pleasure doing business with Sullivan Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.