Sullivan Honda

Aaron was extremely knowledgeable about all of the functionality of the 2019 Pilot. He was savvy in understanding our family's needs and took his time explaining the variations between each of the available models. In addition to providing an excellent purchasing experience, Aaron even came in on his day off to deliver the car to us before our family trip. I truly appreciate the client focus in addition to the amazing Honda Pilot itself. I highly recommend working with Aaron and Josh! Thanks guys!!

First class service.They were a pleasure to do business with. Dave Paolino was so great to deal with.

Exceptional customer service, and expert repair actions. Service advisors are outstanding. Some of the best I have ever worked with. Attentive, thoughtful and responsive. They insure you feel like a valued customer.

I live in Avon, CT, just 5 miles from an other Honda Dealership and would rather travel 18 miles to Sullivan Honda, in Torrington. The sale personal in wonderful, the service department is the best. At Sullivan Honda they go out of their way to accommodate you, in Sales and Service. Mark

We financed our Toyota Corolla here about 4 years ago with no problems . Unfortunately we had an accident and it got totaled so we decided to come back . Our salesman Aaron was very helpful and we instantly bonded over both having children close in age (ours 6 months and I believe his was 9 months) he found us a Toyota Camry and got everything done so quickly and tried to make it less stressful for us. It made the experience so much easier !!!

Myself and my wife went into the dealership not wanting to buy a car that day. We loved a used CRV. There was no pressure and knowledgeable staff. We need another vehicle in the future we will go back there.

This was my first experience with Dave Paolino and Sullivan Honda. Given that I live 30 miles away, I conducted this entire transaction over email, on the phone , and via texting. I kept waiting for something to go wrong, for additional fees to be added, for the normal experience I have when dealing with a car dealership. I was amazed to find that everything went perfectly. Dave's initial offer beat the competition, he fairly assessed my trade-ins, he found the car that I was looking for, he was responsive, he was knowledgeable and he basically did everything he said he would. There was no haggling involved because Dave treated me like an intelligent knowledgeable customer, and he made offers commensurate with that sales strategy. I would certainly highly recommend Dave, Tim and the team at Sullivan to anyone I know who is interested in a Honda. Oh and BTW - I love my Clarity. I have driven 150 miles and have not used any gas.

Sullivan Honda made buying a car easy !! Dave was a pleasure to work with, he was courteous and respectful. They listened to what I wanted and then they delivered what I wanted. It was a great experience

I have yet to have such an amazing experience with a dealership. From beginning to end the staff was courteous, patient and truly unremarkable. They went out of their way to deliver my car all the way to my work in NJ although it was over 2 hours and they never go that far.They helped me with all my documents prior to delivery and made sure everything was smooth and set to go. Jessie who delivered my car was fantastic as well. He spent 15 minutes going over every last detail feature or question i had and made sure i knew everything about the car. I truly recommend this dealership. Finally, thank you to the Sullivan Honda team for making my experience and A++

Dave Paolino was a great and considerate salesman and was available whenever I needed him. Definitely would recommend this dealership and Dave in the future.