Reviews
Write a reviewGood experience
This review is especially for Afsheen and Iman who were really helpful and made our car buying experience fun and easy. Afsheen was very respectful, polite and never pushy. He explained everything in detail and then let us make up our own minds about purchasing the car. Iman was also very good and respectful. Thank you to both of them for making our car buying experience so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patels!!! We are really glad to know that Afsheen and Iman were good to you. Both men are exceptional when it comes to serving their customers. We try very hard to make each car buying experience easy and even fun. Thank you for your business and enjoy your new Honda.
Purchased a second car! happy customer ??
Thumbs up to my second time to this dealership and to my salesperson Allan. Without a doubt I would return again. I would highly recommend their service to everyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you soooo much!!! We are thrilled to know that Allan took care of you and that you highly recommend us to your friends. Take care and you are always part of the family at Ocean Honda.
The best there is!
From the first time I talked on the phone with randle(director of internet sales) to the time I sat with Audi(sales associate) the experience was premium. (Can't remember the name of the financial advisor but he was amazing as well). The purchase of your first new car is normally an experience of disappointment from constant rejection, and fear due to impatient salesmen who become belligerent when they find out they have to deal with someone with lack of credits and probably minimal funds. Honda made the entire experience painless and worked with me vehemently changing my perspective about the car buying experience. Deeply humbled and forever grateful to the people of ocean Honda for welcoming me, with open arms, to the Honda family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the compliment of "Best there is." Randall, Aoude, and our finance team go above and beyond the call of duty to make sure each and every guest is welcomed and has a great experience. We're glad to know you found this to be true. Enjoy your new Honda and thank you!
Great sales rep. Afsheen!!!
This review is strictly for Afsheen. Afsheen was great from the start, very kind and courteous and never pushed us to buy. He was very knowledgable on all of the vehicles and always ensured the customer was taken care of from start to finish. He was also VERY honest, if there was something he was unsure of, he made it a priority to find out and get back to us on it...rather that give us a mediocre answer. Afsheen is that genuine car salesman that every customer hopes to have, highly recommend to see him if you go to ocean Honda! You will be well taken care of!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jake - Thank you for pointing out Afsheen is super-duper! We think he's one the best and we're pleased you think so, too. Best to you and thank you for your business.
Great Experience!
I love Ocean Honda! We continue to buy our cars here from Nora as we are treated so well. In addition, the service is wonderful. They make you a free lunch while you wait and they have wifi so you can get your work done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Patty - We just loved serving you. Nora is a great person and she makes each and every one of her customers so happy. Enjoy your new Honda and stop by for a free lunch any time!
Great Experience!
Great service! I was there just to browse but Jessica (the sales rep) who was very helpful and offered us a great deal right away! It was my first time getting a new car. She made me feel comfortable throughout the process & helped me get the car i always wanted (2015 Honda Civic). The process was super easy & fast! I will definitely recommend Jessica and Ocean Honda to my family and friends. I love my new car! Thank you and everyone else for the best experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Melissa!! Thank you for the great review. We love to hear how our team serves people. Jessica is aces and we love her. She does help people feel comfortable, which is so nice in this day and age. Enjoy your new Honda.
Didn't know what I wanted until I found it here!
I only knew I wanted a used SUV that was reliable and affordable for me. I just happened to drive by the dealership on my way to Irvine and decided to see what they had. My sales person, Jessica, was sharp and friendly. She immediately found me options and I found my car. The car looks new, has a warranty and has been kept in great shape by the dealership. The owner of the dealership helped make the sale and was persistent but not at all pushy or obnoxious. He felt honest and genuine and I bought the car. Iman in finance was comfortable and professional to work with. The facilities were clean and up to date. The price for my car was extremely reasonable when I compared it. I couldn't not buy it, it was such a great deal. The whole experience was a good one and I would recommend the people and the dealership to anyone looking for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you AJQ!! Jessica really does know her stuff and we're thrilled you found your car and that our team was hear to help you. Hearing comments like "He felt honest and genuine" means the world to us because each and every day, those are words we live by. Enjoy your CR-V and let us know how we can help you in the future.
Honda Accord
We had been looking to sell my car to a private party and buy a new Accord, and Ocean Honda gave me a great price on my trade in and matched the price from Another dealership. I wanted to use a local dealer, if possible, and we met Audi (the sales rep) who was super informative and offered us a great deal right away, without the back and forth that can sometimes occur at a dealership. We couldn't be happier with our new Accord, the sales rep, Audi, and the finance department, which already had a relationship with Schools First, my credit union. The whole process was simple, and they even had a little cafe where they made us snacks during the sales process.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for all the nice comments, they (and you) mean a lot to our entire team. We love to hear how simple the process was and just about everyone loves the Ocean Cafe!!
Wonderful Experience
We hadn't planned on purchasing a vehicle, but suddenly found ourselves in need. Coming to Ocean Honda was the best decision we could have made. Ivette Leon knew her inventory well, and has us in the perfect vehicle for our needs, as well as our wants, within moments. Iman got us quickly and painlessly through the financing. The Service Department immediately, and without question, addressed our single concern with the vehicle, and we drove off in a fabulous Certified Pre-Owned Honda 2010 CR-V with all the goodies. We had a wonderful buying experience, and, when the time comes to buy again, we will be returning to Ocean Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michelle - Thank you for telling us that Ivette and Iman (and the service drive folks) did a great job. We work very hard to ensure that every guest is well taken care of, like family. Have a great time in your new CR-V and thank you!
New CRV purchase
We have been dealing with the Ocean Honda location for over 20 years for servicing and new car purchase. Our last two purchases have been with Nora Kelley and have been very pleased with her courtesy and service to my wife and I. We are happy as can be with our recent CRV purchase and thank Nora for helping us through that process. I even have to give mention to the service department over the years. Christian and Felix have been our two main contacts when dealing with servicing our vehicles. Thank you, guys. We are a two Honda family and always will be.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Bill! Thank you for the very nice comments about Nora, Christian, and Felix. We work hard as a team to provide each customer with the best possible service and we're glad you like coming to Ocean Honda. Be well and let us know anything we can ever do for you.