Reviews
Write a reviewGreat experience!!
I came in looking at a used car. I ended up leading a 2015 Honda Accord. The process was very easy. My salesman Deadrick Baker was awesome. I definitely would refer friends and family to go to ocean Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dawn, Many thanks for the great words about our team. Deadrick is awesome to be sure and we're thrilled you love your car and the experience. Thank you and have a wonder time driving your new Honda.
Best Experience!
I currently just bought a 2015 civic two weeks ago and I am absolutely in love with it especially because of the high mpg! Thanks to the representative Ivette she helped me choose out the perfect car for me! She was very helpful and made me feel comfortable throughout the buying process. She was outstanding thank you for your hard work and guidelines to helping me build credit for the future. Best experience I could have ever thought of. I highly recommend this dealership to anyone just ask for Ivette and get yourself started off to the best purchase of your life! Thank you for the best experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yuliza - Thank you for recognizing that Ivette knows her stuff and took good care of you. At Ocean Honda we do all possible to make sure every car-buying experience is the best it can be and Ivette is the tops at making sure folks are well taken care of. Thank you for your business and enjoy your new Honda.
So Happy I Chose Ocean Honda
I had a great experience leasing my 2015 Civic with Ocean Honda. This was my first experience buying/leasing though a dealership, so I went in a little apprehensive. Afsheen made the process fun and stress free. I didn't feel any pressure, and I felt he did a perfect job finding the best option for my budget and less than perfect credit. I came in with no appointment, under a little bit of a time crunch. Frank in finance was straight forward, friendly, and quick. I will definitely recommend Afsheen and Ocean Honda to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Justine!! May we say that we're so happy you chose us, too!! Afsheen is a great guy and really understands what it takes to make people comfortable. Thank you for the kind words and let us know any time we can help!
Best Experience!
I currently just bought a 2015 civic two weeks ago and I am absolutely in love with it especially because of the high mpg! Thanks to the representative Ivette she helped me choose out the perfect car for me! She was very helpful and made me feel comfortable throughout the buying process. She was outstanding thank you for your hard work and guidelines to helping me build credit for the future. Best experience I could have ever thought of. I highly recommend this dealership to anyone just ask for Ivette and get yourself started off to the best purchase of your life! Thank you for the best experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yuliza - Thank you for recognizing that Ivette knows her stuff and took good care of you. At Ocean Honda we do all possible to make sure every car-buying experience is the best it can be and Ivette is the tops at making sure folks are well taken care of. Thank you for your business and enjoy your new Honda.
Thanks Bill Peters
Bill Peters made the car-buying experience a breeze. We came to a quick agreement on pricing without all the hassles you might expect when buying a new vehicle. He was personable, informative, and was very responsive to calls/texts leading up to the purchase and follow-up afterward. The only small downside was the 4 hours it took to get everything done, but we made sure we crossed all our t's and dotted our i's, and he made sure we were comfortable throughout the process. Very pleased with our new vehicle and a thanks to Bill for getting that exact model and color for us VERY quickly. We wouldn't hesitate to recommend Ocean Honda and Bill Peters to our friends. Thanks Bill!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jay and Vicki!! Thank you for pointing out that Bill Peters makes car buying a breeze. He works so very hard to make each guest comfortable and at ease. Enjoy you new Honda and thank you so much for your business!
Smooth buying experience. Nora is great!
I had a very good buying experience. I first located the vehicle I was interested in on cars.com. After calling the dealer to confirm it was still on the lot I drove down and met with Nora. We quickly were inspecting the car and then drove it around and ten minutes later were already negotiating price. Within 45 minutes of arriving on the lot we had agreed on a price and then had to wait for financing, but the whole buying part was the easiest I've ever done. I would definitely work with Ocean Honda and specifically Nora again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for allowing us to serve you. Nora has been with us for 22 years and has a near-flawless customer service rating. We're glad you enjoyed your experience and that Nora was aces. Enjoy your new car and we will be here to serve you for years to come.
Above and beyond service with a lot of patience
I was given exceptional service from start to finish when I purchased my latest vehicle. At the moment I have very challenging credit and "Audi" and the finance team worked magic to get me approved for another vehicle on the lot, in the end we figured out how to get me in the original vehicle I went there to purchase! I don't even live in state but would definitely purchase my next vehicle from ocean Honda, especially from "Audi" who drove to me meet me on his day off to sign paperwork when I couldn't make it to the dealership!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your comments and we, too love Aoude. He knows his stuff and will go way beyond the extra mile to help his customers. Enjoy your new Honda and let us know how we may serve you.
Great customer service
This was the first car I bought and I am so happy I chose Ocean Honda. The customer service was great and they were able to answer all of my questions, as well as explain everything I needed to know about purchasing a new car. Their selling tactics never felt too aggressive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We love first time car buyers and thank you for trusting us to help you with your purchase. Enjoy your new Honda and let us know any time you need something - we'll be here.
Excellent!!!
Great dealership! While planning ahead on replacing my "2002 CRV AWD" that had 269,825 miles on it. Trying to choose a dealership was a no brainer, having serviced the vehicle here and seeing the professional staff at all levels, it was just a matter of choosing the right replacement work vehicle. Staff located a hard to find vehicle that I had requested in a short time period. After receiving a call from Al, on the way home from work, informing me that the vehicle had arrived I drove straight there. Arriving at 5:45pm. the trade in process was simple and I left pleased with the vehicle I wanted two hours later. Simple, fast, fair. Great Job Folks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey M.T.! Thank you for the great review of Al and how easy it is to buy a car. Our whole team is dedicated to making the process as easy and fun as possible. Thank you for your business and lets us know if there is ever anything we can do to help you.
Thank you for my 2016 Honda Accord!
The staff was extremely professional and friendly in their willingness to work with me and my difficult schedule to sell me the car of my dreams. I was very satisfied with the purchasing process and the dealer and the staff from my point of contact Jessica Rodriguez to the General Manager, all were very helpful and made me feel like my business was valued. I will certainly be making a return visit in the future when I decide to purchase my next vehicle. Thank you Ocean Honda of San Juan Capistrano!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for pointing out that the entire team made buying a car easy. Jessica really does go out of her way to make people happy and we're glad you saw that, too. Thank you for your business and please let us know how we can help now and into the future.