Reviews
Write a reviewGreat Service
Bill Peters was great!! I will go back when my lease is up. The whole staff was helpful!! I was treated like a family member!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mary - We are so happy you feel like you were treated like family. That is one of our top goals; not only to treat you like family, but to make you so happy and comfortable that you truly enjoy buying a Honda. Thank you and have a great time driving your new Honda.
One of the better places to buy a car
There were a couple hiccups with the initial communication, or lack thereof, with this dealer that I think hindered my giving a better rating to Ocean SJC. However, the bottom line is I liked most the people we came into contact with and I would go back! Jessica was very, very helpful! This is my 4th CRV and she is head an shoulders above any other sales person I have purchased from! If you are in the market for a new Honda, try Ocean in SJC first!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the honest feedback and we take it to heart. Also, thank you for pointing out that Jessica is just the best, we think so, too. Enjoy your new Honda and thank you for your business.
Easiest Purchase Ever!
Picked up a new Honda Accord. My salesman, Allan, was truly amazing and very pleasant and helpful! What a smooth easy transaction I had. No headaches or brutal negotiations. Thanks Allan and Ocean Honda!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rob!! We love to hear that Ocean Honda was the easiest purchase ever!! Allan is a big part of how that happens because not only do we make sure there are never "brutal negotiations," but professionals like Allan make sure each and every guest is totally happy. Thank you for the most excellent review and for your business.
Exceptional Customer Service,
We bought our 2015 Honda Civic last weekend with the mindset that we were just looking not buying on that day. We have had past credit issues and did not want to put a down payment nor did we want to pay a high interest rate. We worked with Allen and he had a pleasant attitude and helped us from beginning to finish. We were pretty demanding and set on what we were requesting. We were working numbers when a gentleman by th name of Cappo came oUT to greet us. Unbeknownst to us he was the owner of the dealership and stated that he wanted to work and give us what we were asking. We not only bought the car, we put no money down, received a low interest rate and affordable monthly payments. We will definitely buy any further cars and recommend friends and family to Coast Honda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca, We are humbled by your review. Thank you for letting us know that our team, including the owner, gave you 100% service and gave you everything you needed to feel totally comfortable. Enjoy your new Honda and we will always be here for you.
Great Service and Communication from Randall
While searching for my new Honda Civic, I contacted every single Southern California Dealership. Randall got back to me right away and was very honest. This is an incredibly honest dealership with great sales representatives and managers. I highly recommend them, you will not be sorry!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Heather! Thank you for recognizing Randall, our Internet Manager, and his lightning-fast, honest, responses. We believe that honesty is key and is the only way to present information to a customer. Enjoy your new Honda!
I'll definitely buy here again!!
?After purchasing a new Civic coupe from Bill Peters almost 2 years ago, I didn't even consider going anywhere else when I wanted another car. Bill and the rest of the Ocean Honda team are the Best...Hands Down they know how to treat people. No pressure, largest selection and will go over and above to make your buying experience the best. Even better than the service and sales experience is the timelines of getting you in and out to start enjoying your new car. I've bought a lot of cars and the worst part is spending all day waiting around...not at Ocean! Love this place! Special thanks to Patrick the General Manager who's always ready with a warm smile, pleasant greeting and the ability to make the decisions that help you get what you want. Dont waste time shopping miles away when the best is right in our neighborhood! ?? Mike
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mike!! Wahoo!! Thank you for choosing Bill Peters and Ocean Honda. As they say, the tone for the dealer comes from the top down and Patrick, our GM, sets a friendly tone that allows all of us to serve each guest as if they were our neighbor or friend. Enjoy your new Honda and see you soon!
Best Dealership
Best sales person we ever had Safwat "AUDI" Aoude he help us in every possible way on our new Odyssey, this is our 4th vehicle we have purchase from Aoude and will continue to make our long drive from Lancaster for his awesome service on future purchases. Our buying process was smooth.I would definitely recommend this Dealership to friends and family and especially our salesman Aoude.Thank you Ocean Honda and Aoude for our new Odyssey I love it and my kids are enjoying it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy - All the way from Lancaster... That's loyalty and we're very happy that Aoude exceeds your expectations so you make that kind of drive. Thank you for the very kind words and thank you for recognizing Aoude as a true professional.
great service,
afsheen Mirshafiei made my car buying experience simple and painless. He stuck with me as i wanted to test drive multiple cars that day. i left with the car i wanted and very pleased with the service. thanks afsheen for making my car buying experience a very postive one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cece - Yay!!! We love to hear about great customer experiences. Afsheen is a super-trooped when it comes to customer service and we're glad you saw that first hand. Enjoy your new car and let us know how we can help you in the future.
So thrilled with my new Honda Civic!
I hadn't bought a new car in 10 years and was not looking forward to doing so. HOWEVER... when I met with Robert De Leon at Ocean Honda, my views of a new car purchase changed! Robert was so honest, patient and helpful, and spent time helping me evaluate the pros and cons of purchasing vs leasing a new vehicle. He was not even remotely 'pushy,' but provided me with helpful suggestions when asked, and gave me plenty of time to think about the decisions I was making. After the purchase, I was pleasantly surprised with Robert's dedication to ongoing service; he gave me his cell number and encouraged me to contact/ call/ text him at any time if I had questions or any problems with my new Honda. After we finalized the sales agreement, Nick in financing was also amazing. Again, no pressure to add on services or costs, although I appreciated his explanation of what was available. I most certainly will return to Ocean Honda for my next car, for servicing, and will highly recommend this dealership to friends. Thank you SO much, Robert and Nick, and please know that I am sincerely grateful for all your assistance! I truly am thrilled with my new car! Sincerely, Robyn
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robyn!! Honest, patient, and helpful. That is the only way we do business and Robert and Nick are the best of the best when it comes to customer service. Thank you for the exceedingly kind words and it is our pleasure to help you. Enjoy your new Honda, and let's not wait another 10 years to see you....
Great service
Thanks for Afsheen for the customer service that I got when I purchased my car and the facilities I got .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suaad - Thank you for the comments. Afsheen really does so far out of his way to make sure everyone is well taken care of. Be well and thank you for your business.