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Ocean Honda of San Juan Capistrano

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (549 reviews)
2025 consumer dealer award
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2025 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ocean Honda

Had a great experience working with Johnny Palafox at Ocean Honda. Great customer service and made the process of getting into a new Honda seamless. Very happy with the opportunity to work with him during this experience. I will be back again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Great Car Buying Experience

Buying from Ocean Honda was a great experience, everyone was very friendly, helpful and low pressure. I have recommended Ocean Honda to my family and I will recommend them to my friends and co-workers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

Great!

Thank you to Cole at Ocean Honda for helping me find the car that I was looking for. And also Tom for getting me the options that I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Ocean Honda

I just want to give a huge shout out to my man Zack and the people at Honda Capistrano for helping me make my first car purchase. Walked in and walked out with my Civic Si on the same day. Zack was very friendly and approachable. He was able to demonstrate all the car's features and he answered all my questions thouroughly. Overall, it was a great and hassle free experience for a first time buyer . I would very much recommend coming over to Ocean Honda for your next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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3rd new Honda from Ocean Honda

This is our fifth Honda and our third one through Ocean Honda in San Juan Capistrano. Their service department is excellent. The only thing we wish upon buying our new clarity plug-in was that we had more information about the car before we drove off the lot. There were several features that would’ve been helpful to know, as you would with any brand new car and especially our first electric.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A fine transaction!

Salesman Rohil and manager Tom were sincere, knowledgeable and easy to deal with. No games, just a sincere effort to reach a deal that would work for us. They will do all they can to deserve your business. From sales to management to finance department, an overall good professional experience with no “surprises”. Highly recommend you give them a chance to get your business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 stars

I bought my Honda HRV AWD at Ocean Honda San Juan Capistrano.. a big shout out to Troy Wathen... he was an awesome person...very accomodating... He helped me and my friend find the best deal... Thank you Troy... I love my HRV!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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Awesome experience

Amazing, easy and friendly experience getting a car this week! AWESOME sales guy named Sean Spinuzzi truly made the whole thing easy, fun and stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

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Ocean Honda of San Juan Capistrano

They found me my HRV Sport all wheel drive for a very competitive price. They were friendly and helpful. I am very happy with my new Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

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GREAT EXPERIENCE

Troy Wathen was wonderful to work with and very patient and understanding of my in decision. He guided mr through the process of turning in my very first leased vehicle. AND, got me exactly the car I wanted without compromise. I would recommend Troy to anyone looking for a great car purchase/lease experience without question.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!