Rick Case Maserati

Jorge great service representative very professional and always willing to help he always goes out of his way to do what it takes to give you the best customer service .

I do not recommend this dealership for service or vehicle acquisition. Rick Case simply does not value repeat business. For the third time my name isn't "Thad". I have corrected this twice before yet the Rick Case Maserati team still can't address me correctly. The lack of overall customer service I've received at this dealership has been horrible, specifically by Jorge, who communicates without professionalism, empathy, or a genuine effort to address the issues presented. I even preference my last two service appointments with the fact that I'm in the market to upgrade my vehicle, yet the deplorable customer service continued. This is obviously a major deterrent for returning.

I have a good expirience, Juan Guerra was my service advisor and it was a pleasure. My car got fix was no problems. I will return to this location in the future.

I have purchased over 100 cars in my lifetime and Rick Case’s team was by far the best I have ever experienced. Felix is the most pleasant professional I’ve ever dealt with. He is a man of unparalleled integrity and very transparent. As long as Felix is selling cars, I will be his customer for life. BRAVO!!

After owning many luxury cars from Mercedes Benz - Range Rover I can say dealing with Juan in the service department for rick case Maserati has been Such a pleasurable experience !! He is one of the reasons I’ll be coming back to Maserati !!

Rick Case Alfa Romeo has the best staff! They are truly one of a kind and extremely helpful. The process was quick and painless. Great communication. No pressure, didn’t feel rushed. Everyone was polite and professional. Jeremy was my salesperson and he went above and beyond to make my experience wonderful! Thank you Jeremy.

Juan was the best at customer service. Also, Guillermo was very helpful. Definitely recommend this location for purchasing or service. Made an appointment for my ghibli and got my car back when promised.

El señor gorge súper trato y muy buena atención en verdad lo recomiendo el dealer y la atención q le dan al público 👍👍👍👍 gracia

fantastic. Excellent quick. Patience Smart. Call when uou gave any questions. RETURN call ASAP. FRIENDLY. LISTEN.DONT RUSH. PATIENCE. SERVICE WAS QUICK. BEAUTIFUL CARS. PRICE IS RIGHT.

Beautiful dealership. Clean cars and staff. Especially Felix great guy. Juan knows these Italian cars pretty well. Great guy. Everyone loves my car. I would definitely buy another one someday