Reviews
Jerry Rivas is the best salesman!
Jerry Rivas is the best salesman!! Make the right choice, give him a call or go see him!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry Rivas is the best sales man, go let him help you
Jerry Rivas is the best sales man, go let him help you out and get a vehicle from him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rick Castillon was a great help in the purchase of my
Rick Castillon was a great help in the purchase of my AT4. I love it and he is always willing to be of any help I may need!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bryan Cornelison
They performed what I requested. Oil change and tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Well finally got a call from manger after 15 messages
Well finally got a call from manger after 15 messages didn't go well they still got car and not finshed they are rude never return messages until it escalates into to customer getting mad and I think did a cute word like you people don't return xxxxing messages so now the are fishing. AR and don't think they would this month it was not a bad damage but my problem is not returning messages how many times do u have to leave a message before u det it returned I will never do business at crain ever again it is a terrible experience
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Not good anymore
They are going downhill since losing Scotty Cline and Rocky. Service techs are not really knowledgeable anymore just ridiculous. They kept coming up with excuses and had to keep ordering parts cause the one tech was not available to do the job anymore and they still screwed up my vehicle.
- Customer service 3.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I was a little concerned about purchasing a vehicle from...
I was a little concerned about purchasing a vehicle from 230 miles away with my son test driving but salesman Austin Shockley was excellent in keeping me informed and working through all my questions/concerns. End result is I’m very satisfied with my purchase and will be contacting Crain the next time I’m ready to buy. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's a great place an they are very nice Austin Shockley...
It's a great place an they are very nice Austin Shockley is a great sales man
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Didn't have no problem getting a vehicle from crain Buick...
Didn't have no problem getting a vehicle from crain Buick gmc of springdale I will be going back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Austin Shockleu
Austin Shockley was great to work with. No pressure and pays attention to his customers needs. He followed up on his promises and is also a great guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase