Reviews
It is always a pleasant experience.
It is always a pleasant experience. Knowledgeable techs send high quality videos of my car while they work on it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We understand the significance of delivering a positive experience when it comes to your vehicle. Thank you for choosing MINI of Austin for your service needs and for the 5-star review. Your feedback is appreciated. We also understand that the key to meeting and exceeding expectations on service visits is communication. Our Service Team is pleased to see that they were able to keep you informed throughout the complete process. Please do not hesitate to call us if you need anything else. Enjoy the rest of your day.
Fabulous service!
Fabulous service! Angie Vinson, service rider, is very knowledgeable and efficient. Between the sales force and service, they are the best!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback and giving us 5 stars here at MINI of Austin. Our team will be happy to assist you with anything you need on your next visit. Have a wonderful day.
Service was easy to schedule.
Service was easy to schedule. Taylor Ricks was pleasant to work with and he did a good job of keeping me informed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we understand the value of providing a great experience when servicing your car. We are pleased to see that you were able to get your appointment scheduled in a timely manner. Thank you for choosing MINI of Austin as your go-to service experience. Your positive 5-star review is greatly appreciated.
I am an avid Mini lover.
I am an avid Mini lover. This is my 7th Mini and my 3rd or 4th from Mini of Austin. Matt was great! Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave this positive rating and feedback. It was our pleasure to provide a top-notch dealership experience at MINI of Austin. Congratulations again on your new car!
Developed mindset people.
Developed mindset people. I felt very comfortable even thought it was la ong process. Good job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. We are so pleased to learn that you had a superb and comfortable experience with us. A sincere thanks for sharing your feedback, and for choosing MINI of Austin. All the best.
Good!
Good. Thanks
Ok
Matthew McInnis was extremely helpful during the entire
Matthew McInnis was extremely helpful during the entire process ! The entire dealership has a friendly and welcoming atmosphere. I would recommend MINI of Austin to friends and family,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello. We here at MINI of Austin thank you for your great review of our team. If you have any questions please let us know. Have an awesome day.
Friendly, kind, professional.
Friendly, kind, professional. Quick and clear communication. Thank you so much for all of your help!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us this excellent 5-star review. We are happy to learn that our team treated you kindly and professionally and that they ensured to communicate with you during your visit with us here at MINI of Austin. If you need any further assistance, feel free to reach out to us.
Very professional, well versed, and knowledgeable of all
Very professional, well versed, and knowledgeable of all the various questions I had about their vehicles in general, as well as the one I walked into.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joseph, thank you for giving our team such a highly-rated review. It makes us honored to know we could assist you with all of your questions and that you found our staff to be knowledgeable. We appreciate your business at MINI of Austin and welcome you back anytime.
Very nice customer service, beautiful and clean.
Very nice customer service, beautiful and clean. I don’t think I got a complimentary car wash though. Car was still dirty when I picked it up. But I will still be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback. Thank you so much for being a valued customer of MINI of Austin and we hope you continue to bring your business to us at MINI of Austin.
Hannah Thompson made the experience excellent.
Hannah Thompson made the experience excellent. I’d recommend her as a salesperson to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello and thank you so much for taking the time to write about your five-star experience with our Sales Team here at MINI of Austin. If you ever need help with your vehicle in the future, we'll be here for you.