Reviews
The service department at MINI of Austin is great!
The service department at MINI of Austin is great! I have been a customer here since 2017. My service advisor is Taylor. He is always a pleasure to work with. I had to wait at the dealership while my service was being done but the waiting area is comfortable and you can easily work from there if needed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your great rating and review. Our Service Team hopes that you continue to choose MINI of Austin for all of your automotive needs. Take care.
Always great service.
Always great service. Chase the sales person was very communicative and helpful. This was my second time purchasing a Mini and I love how straight forward the sales process is, in addition to the great customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to know you always have great experiences with us at MINI of Austin. It is great that our Sales Team was communicative and helpful throughout the sales process. Thank you for your loyalty and feedback, we welcome you back anytime.
best service and very open to friendship.
best service and very open to friendship. clear explanation on everything. genuine and trust-wordy. we are glad we met!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We greatly appreciate you taking the time to leave that excellent 5-star review. At MINI of Austin, we strive to make sure all our customers are taken care of. If you need anything else in the future, please let us know. Have a wonderful day.
Angie Vinson has restored my faith in mini service!
Angie Vinson has restored my faith in mini service! She is exceptional & rate her 10
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are glad you enjoyed great customer service working with our Service Team at MINI of Austin. Thank you for your positive review and trusting us with all your automotive needs. We are here if you need any further assistance.
It is very well organized and easy to make appointments.
It is very well organized and easy to make appointments. My service advisor was very knowledgeable and only recommended the services that were required.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great feedback! Honesty, integrity, and customer service are top priorities here at MINI of Austin. We're so glad to learn you had a great experience with our Service Team and we know the future will yield equally great results.
10/10 service!
10/10 service! Taylor was super helpful with the whole process and got me taken care of quickly!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your five-star review. We're glad to learn that you are impressed with our Service Team at MINI of Austin and how prompt they were. Thank you so much for being one of our valued customers.
The whole experience from the physical building to the
The whole experience from the physical building to the courteous and professional staff was top notch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All of us here appreciate you taking the time to leave us this uplifting rating and review. We are happy to learn of your pleasant experience with us. Thank you for choosing MINI of Austin, and have a great day.
Steven and the Mini team got me in my New JCW Mini
Steven and the Mini team got me in my New JCW Mini Cooper! They were extremely nice, and answered all my questions. I never been to a dealership that actually gave true feed back. Plus they had a family vibe. They didn’t push me to buy anything. They were patient and positive. Extremely amazing!!! I already recommend them to my co worker. Thank You Mini of Austin for everything!! I’m truly happy with my 2023 JCW Mini Cooper!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, Ashley. Feedback like yours reminds us of why we do what we do. Our Sales Team is so thrilled with your positive rating and review. It is encouraging to see so many positive aspects of your visit with us here at MINI of Austin. We congratulate you on your 2023 MINI Cooper JCW purchase and we look forward to working with you again.
The dealership was clean and the people are awesome from
The dealership was clean and the people are awesome from service to the front desk. I had an awesome Experience. I have a 2014 mini and they even gave me a rental while they fixed my car. I was not expecting that at all. This was the best. I’m definitely coming back here for my next vehicle purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are dedicated to ensuring that your vehicle is well-maintained and taken care of. Our Service Team is pleased to see that you were happy with our facility and with the rental we were able to provide for you. Thank you for choosing MINI of Austin for your service needs. We appreciate your feedback and your 5-star review. Please do not hesitate to contact us if you need anything else. Enjoy your day.
Excellent service from online appointment scheduling to
Excellent service from online appointment scheduling to the repairs done earlier than estimated. Great people! The video with explanation of repairs needed was very helpful. I have had my Mini serviced her numerous times and have never been disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to write us this remarkable review of our Service department. It makes us so glad to know that your vehicle was returned to you in a timely manner and that you enjoyed the video summary of your vehicle's required services as well. Thank you for trusting us here at MINI of Austin with your vehicle and we hope to continue to choose us for your future auto-related needs.