Reviews
The staff were quick and easy to deal with.
The staff were quick and easy to deal with. Everything went smoothly and they met my expectations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback. We're glad to hear that we met your expectations at MINI of Austin.
I was completely pleased with my experience car shopping
I was completely pleased with my experience car shopping at Mini of Austin. My salesman and the sales manager both were great with addressing my needs. This was my second car purchase from them, and undoubtedly won’t be the last.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear about your positive experience at MINI of Austin. Thank you for choosing us again for your car shopping needs.
Had a fantastic experience at Mini Austin!
Had a fantastic experience at Mini Austin! The staff was friendly, knowledgeable, and made the entire buying process smooth and stress-free. They were upfront about pricing, offered a great selection of vehicles, and went above and beyond to ensure I drove away happy. Highly recommend to anyone looking for a hassle-free car buying experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing MINI of Austin. We're happy to know the team provided a smooth and stress-free experience, especially with transparent pricing and a great vehicle selection. We appreciate your recommendation.
Such a wonderful and easy experience!
Such a wonderful and easy experience! Thank you so much Sam for the stress free and Hassel free of buying a car and having everything ready for me to sign when I arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
MINI of Austin is glad to hear our team made it easy for you. We hope you enjoy your new car.
Very easy to deal with.
Very easy to deal with. Everyone was courteous and responsive. Mathew did a great job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback. We're glad to hear our team provided a pleasant experience at MINI of Austin.
I have, over the past decade, bought and leased several
I have, over the past decade, bought and leased several new MINIs from this dealership. All my of my experiences in doing so have been exceptionally positive and without any problems or unresolved issues. At age 83 I have a long history of doing business with car dealerships throughout central Texas. Of all of them, without exception, MINI of AUSTIN is by far the very best in terms sales, services and professionalism! I highly recommend this company.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MINI of Austin appreciates your kind words and long-standing loyalty. It's wonderful to hear about your positive experiences with both our sales and service teams. Thank you for choosing us over the years; wishing you many more enjoyable drives!
I took my 2019 MIINI Cooper S to MINI of Austin at my
I took my 2019 MIINI Cooper S to MINI of Austin at my 10:30am appointment time for an oil change and two air filters. Five and a half hours later, after promising the car would be ready in three, they had done NOTHING to my car. That’s even after they said my car was “next up’” at 2:45pm. I even got a mailer a few days ago from the MINI of Austin service manager Tony Owen, saying “select factory recommended services” are covered in my “boot to bonnet” maintenance agreement. That was not true because when I actually asked for the work, they said that agreement had expired. I won’t be back.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Craig, We sincerely appreciate you taking the time to provide your feedback. Our goal is to ensure that our guests have the best possible experience, and we would like to speak with you regarding the timeliness of your service visit. If you would like to discuss this further, please feel free to contact me. Thank you, Paxton Briggle General Manager MINI of Austin pbriggle@penskeautomotive.com
All the staff are friendly and helpful.
All the staff are friendly and helpful. They made the buying process so easy, and made sure I was well-oriented with car and even set up my phone and personal preferences before I headed home in my new car. Best dealership and purchase experience I've had in Austin.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad to hear you enjoyed your experience with MINI of Austin. We appreciate your kind words and are pleased the team provided such great service. Thank you for choosing us for your purchase.
The dealership did a great job of giving us space to make
The dealership did a great job of giving us space to make a decision and accommodated all our needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback about MINI of Austin. It's great to know our team met all your needs and made you comfortable during the car buying process. We appreciate your review.
Sales staff was awesome and made the process painless.
Sales staff was awesome and made the process painless. Always stayed in contact with us during the time we were waiting to get into financing.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for acknowledging our sales staff's diligent communication. We appreciate your feedback about the positive and seamless process at MINI of Austin.