Reviews
Hannah Thomson is an excellent sales person - Personable
Hannah Thomson is an excellent sales person - Personable & knowledgeable. She goes above and beyond before, during, & after the sale. She even went out of her way to find the comm & nav book for my new 2024 mini!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, Sharon. We're so glad that our Sales Team was able to go above and beyond your expectations. It's great to know they were personable and knowledgeable during your visit. Thank you for the perfect review and please let us know if there is anything else we can do for you here at MINI of Austin. We are more than happy to help!
Both the sales department and the service department
Both the sales department and the service department offer an excellent service. We are extremely happy with them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Its great to know that both of our teams have provided you with excellent service, Sue! We here at MINI of Austin appreciate you taking time out of your day to write this kind review and if you have any other questions do not hesitate to contact us.
Hanna was very professional and helpful during & after
Hanna was very professional and helpful during & after the sale of our Mini Convertible Cooper. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, congratulations on purchasing your new MINI Cooper Convertible. Thank you so much for this remarkable 5-star review. We are pleased to learn that our Sales Team was professional and helpful both during and after you made this purchase. You can be sure to expect this same level of customer service from us here at MINI of Austin, no matter what your needs are.
Wonderfully honest and helpful.
Wonderfully honest and helpful. I’ve never felt they were taking advantage of my time or money.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave a positive rating and review for us at MINI of Austin. We're happy our team could meet your expectations. Honesty is our policy and we are delighted to help however we can. Please don't hesitate to reach out if there's anything additional we can do for you.
This was my first Mini purchase but the best car buying
This was my first Mini purchase but the best car buying experience I’ve ever had! The whole team at Mini Austin were very kind, helpful and knowledgeable. Matthew McInnis was my sales rep and made the whole process super easy and enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Colleen. Thank you for your excellent review. We're happy our Sales Team could help you select a fantastic Cooper Mini. We hope you continue to choose MINI of Austin for all your automotive needs. Take care.
The sales team and the GM where very helpful in helping
The sales team and the GM where very helpful in helping me make a decision on which car would fit me best
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review, John. We are happy to see that your experience with our Sales Team at MINI of Austin was helpful while assisting you in deciding on the vehicle that would best suit you. Have a fantastic day!
My visit to Mini of Austin for service started off not so
My visit to Mini of Austin for service started off not so well. But the service manager, Tony, made everything right. In fact, he and the service foreman, Brent, went the extra mile to make sure that I was happy and satisfied, and indeed I was. Integrity and honesty are the hallmarks of both and represent Mini of Austin well. Because of those manifest values of honesty and integrity, when I'm ready for a new Mini, it will be purchased at Mini of Austin. I spoke so well about Mini of Austin to my family, that my grandson, who wants a Mini, will be buying his next car from them. Not only that, but my daughter brought her Mini down from up North to have it looked at. The tech was able to make a repair for her in one minute and there was no charge. What a dealership, they are the penultimate and gold standard for car dealers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing this 5-star rating and review with us. We're glad to know that you were pleased with our Service Team's hard work during your visit at MINI of Austin. Have a fantastic day.
Once we were able to zero in on what we wanted, the
Once we were able to zero in on what we wanted, the process was fast and I was in my new Mini Cooper in no time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team here at MINI of Austin is overjoyed to read that you had an excellent experience with us. If there is anything else we can do to assist you, please feel free to contact us.
Expensive but worth it.
Expensive but worth it. Video review of the car was a treat.staff was very friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are grateful for your business and kind feedback. It is wonderful to learn that you enjoyed the video of the vehicle and that our prices are worth it for you. It is truly an honor to be your choice at MINI of Austin, and we are always here to help if you need anything.
This was my first Mini Countryman purchase and the team
This was my first Mini Countryman purchase and the team at Mini of Austin was wonderful to work with! Thanks for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new MINI Countryman, Tina! Thank you for taking the time to share your five-star experience with all of us here at MINI of Austin. Our Sales Team will be here to assist should you need any further help.