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Gettel Chrysler Dodge Jeep RAM of Charlotte County

(2,231 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (833) 938-8643 (833) 938-8643
Used (855) 875-6256 (855) 875-6256
Service (866) 753-3345 (866) 753-3345

Reviews

(2,231 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Chrysler Dodge Jeep RAM of Charlotte County from DealerRater.

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Shopper

Larry and Scott were great to work with and made the experience really nice. They made me and my wife feel comfortable and welcome. We will do business with Gettel again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Larry, we thank you for your business and taking the time to write about your experience. We appreciate you and thank you for being a part of the Gettel family.

Owner

Thanks to Lisa and Jordan Gettle Dodge service Representatives for their prompt and courteous service. Everything was addressed quicker than expected, I would highly recommend them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jerry, we thank you for servicing your vehicle with us and for taking the time to rate your experience. We appreciate you.

Not really looking to purchase

I would recommend Salesperson James Freeman to my best friend looking to purchase a vehicle!! He is by far the best salesman I have ever dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donald, we thank you for purchasing from us and your kind words. We are glad to hear that our associate James provided good customer service. Welcome to the Gettel family.

Service was great

Service was very efficient and timely. SA was very helpful. Tires were rotated and oil was changed. Done very quickly. Facility was clean and well kept.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We thank you for allowing us to service your vehicle and for taking the time to rate your experience. We appreciate you.

Recall plus

Sean was pleasant and helpful. Service was completed in a reasonable amount of time, and additional task requested was completed as well. All I in all an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for servicing your vehicle with us and taking the time to write about your experience. We appreciate you.

Run don't walk away from these lousy thieves..

After buying a $83,000 truck, Let me assure you this is the worst dealership I've ever dealt with in my life. They cannot repair my truck they cannot get me a loner. They have put me through the Ringer including getting me a piece of garbage from enterprise truck rental that had poop on the seats. Expecting me to drive it . When I took it back they looked at me like I should have just used it even after they told me they had been working on the same problem in the back for over 2 weeks the worst dealership ever.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

William, we thank you for your business. A courtesy truck was provided to you because you asked for a specific sized truck in order to do your business. We don't have a courtesy fleet program so we use Enterprise. You were given the courtesy vehicle due to an accident that you were in. It involved a trailer that you were pulling that didn't have lights on it. It' best that you take your vehicle elsewhere.

Shopping for a new car

Very unprofessional seemed very shady and dishonest would not let us leave salesmam did not have any knowledge about the truck we were looking at showroom was messy

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Matthew, thank you for giving us the opportunity the earn your business and taking the time to rate your experience. Your comments have been sent to our executive management team.

Missive

Terrible service sales person and manager very rude never be back no one knew what they were doing terrible experience I will tell everyone not to buy here. The worse

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Janet, we thank you for giving us an opportunity to earn your business and taking the time to rate your experience. We are sorry to hear that it didn't go well and have sent your comments to our executive management team.

Woman

L.J. McKenzie was a great salesman! He rushed my purchase knowing that I needed to be somewhere soon. I would highly recommend him to others!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judy, thank you for purchasing from us and for taking the time to rate your experience. We appreciate you and welcome you to the Gettel family.

Snowbird

Great customer service and very helpful. Got in timely and fast service. They checked out my vehicle throughly Would recommend to friends and family. Will be back next year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We thank you for allowing us to service your vehicle and taking the time to rate your experience. We appreciate you and your kind words.