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Gettel Chrysler Dodge Jeep RAM of Charlotte County

(2,230 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
New (833) 938-8643 (833) 938-8643
Used (855) 875-6256 (855) 875-6256
Service (866) 753-3345 (866) 753-3345

Reviews

(2,230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Chrysler Dodge Jeep RAM of Charlotte County from DealerRater.

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Looking for a used car

I was so pleased With the whole process of buying a car and Jose Garcia was very friendly and helpful. He made me fell very relaxed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Brenda, we thank you for selecting us to purchase your new vehicle from and taking the time to write about your experience. We appreciate you and welcome you to the Gettel family.

Previously-Owned Certified Dodge Journey SE

Laura England, Used Vehicle Sales Rep, was a pleasure to work with. She made sure the vehicle was ready and went through all the features. The loan process went very smoothly as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Deb, we thank you for selecting us to purchase your vehicle from and taking the time to write about your experience. Welcome to the Gettel family.

Good place to shop for a new car

Overall pretty good group to deal with very friendly informative and accommodating made a decent deal on a new Dodge journey so far so good See bow tie Jim Freeman great guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mike, we thank you for selecting us to purchase your new Journey from and for taking the time to write about your experience. We appreciate you and welcome you to the Gettel family.

Great service Department

Jordan Klein, service manager is wonderful. Very kind and attentive to his customers needs. He makes you feel like your business is appreciated. Great asset to the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kris, we thank you for servicing your vehicle with us and for taking the time to rate you recent visit to our service department. We appreciate you.

Oil Change

Great communication and excellent service. I will go back to this dealership for future service needs as I appreciated the prompt and efficient service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Karen, we thank you for servicing your vehicle with us and taking the time to rate your experience. We appreciate you.

Great service dept

This service dept is very organized, reps are knowledgeable and courteous. And, never had to return to have anything redone . Top notch customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We thank you for your loyal business and taking the time to rate your experience. We appreciate your kind words.

Recall replacement

Recall repair completed in less than estimated time. Service writer very helpful and courteous. Nice facility also. Browsed new jeep inventory and was joined by sales person who was friendly, courteous, knowledgeable and not at all pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bob, thank you for entrusting us to do your recall and taking the time to write about your experience. We appreciate you and your kind words.

Owned up to mistake, great customer service

Process of buying my car was seamless. There was a miscommunication after the sale about a service appointment; but, my sales associate, Brandyn, was sure to clear things up. He even drove an hour to bring me the spare set of keys that the previous owners had just dropped off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We thank you for purchasing your vehicle from us and for taking the time to write about your experience. We are glad to hear that all has been resolved.

I don’t know

Jose was terrific. The. dealership worked with us to get a deal we can afford. We have purchased several cars from this dealership. Would recommend the dealer to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Winifred, we thank you for your loyal business and taking the time to review your experience. We appreciate you.

Had great experience at this dealership. Competive

Had a great experience at this dealership very competitive pricing in Florida I would highly recommend this dealership. That actually found me a jeep and had it shipped in a day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, we thank you for selecting us to purchase your Jeep from and for taking the time to write about your experience. We appreciate you.